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For Companies At a Glance
- Tasks: Engage customers, provide styling advice, and enhance their shopping experience.
- Company: Join a leading retail brand known for exceptional customer service and quality products.
- Benefits: Enjoy full training, flexible hours, and a vibrant work environment.
- Why this job: Be a brand ambassador, connect with customers, and make a real impact in-store.
- Qualifications: No prior experience needed; just bring your passion for fashion and great communication skills.
- Other info: Work in a dynamic team and help shape the future of retail.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.
As a Style Advisor, you will connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective.
Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.
Key accountabilities and KPIs include:
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities.
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles.
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
About You
As a Style Advisor, we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
Style Advisor - Belfast employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Belfast
✨Tip Number 1
Familiarise yourself with the latest fashion trends and styles. Being knowledgeable about current styles will not only help you connect with customers but also demonstrate your passion for fashion, which is crucial for a Style Advisor role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with greeting and assisting customers, ensuring you can provide an outstanding experience when it matters most.
✨Tip Number 3
Research the brand's values and mission statement. Understanding what the company stands for will allow you to embody their ethos as a brand ambassador, making it easier to connect with customers and promote the products effectively.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, helping you tailor your approach and stand out during the interview process.
We think you need these skills to ace Style Advisor - Belfast
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what a Style Advisor does. Highlight key responsibilities and required skills, such as customer service excellence and product knowledge, to tailor your application.
Craft a Tailored CV: Create a CV that emphasises your relevant experience in retail or customer service. Use specific examples that demonstrate your ability to connect with customers and provide exceptional service.
Write a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer service. Mention how your personality aligns with the brand's values and how you can contribute to enhancing the customer experience.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to engage with customers. Use clear and concise language, and consider including examples of how you've successfully interacted with customers in the past.
How to prepare for a job interview at TFG London
✨Show Your Passion for Customer Service
As a Style Advisor, your primary focus will be on providing an outstanding customer experience. Be prepared to share examples of how you've gone above and beyond for customers in the past, demonstrating your commitment to service excellence.
✨Know the Latest Trends
Stay updated on current fashion trends and styles relevant to the role. During the interview, discuss your knowledge of recent collections or popular styles, showing that you can connect with customers and provide informed styling advice.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even role-play scenarios where you assist a customer, showcasing your ability to listen actively and respond appropriately.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and adapt to changing priorities. Share experiences where you've collaborated with colleagues to achieve a common goal, as this will resonate with the store's need for a cohesive working environment.
