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- Tasks: As a Style Advisor, you'll provide exceptional customer service and styling advice.
- Company: Join a leading retail brand known for its premium products and outstanding customer experience.
- Benefits: Enjoy full training, ongoing support, and flexible working hours.
- Why this job: Be a brand ambassador and make customers' shopping experiences unforgettable while enhancing your styling skills.
- Qualifications: No prior experience needed; just bring your passion for fashion and great communication skills.
- Other info: Work in a dynamic environment where your contributions directly impact store performance.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.
As a Style Advisor, you will connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customers.
Key accountabilities and KPIs include:- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities.
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles.
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
About You
As a Style Advisor, we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
Style Advisor - Bath employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Bath
✨Tip Number 1
Familiarise yourself with the latest fashion trends and styles relevant to the role of a Style Advisor. This knowledge will not only help you connect with customers but also demonstrate your passion for the industry during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you refine your ability to listen actively and provide tailored styling advice, which is crucial for this position.
✨Tip Number 3
Research the brand's values and mission statement. Understanding what the company stands for will allow you to embody their ethos and present yourself as a true brand ambassador when you meet with the hiring team.
✨Tip Number 4
Network with current or former employees of the company on social media platforms. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Style Advisor - Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you acted as a brand ambassador or provided exceptional customer experiences.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer service. Share specific examples of how you've successfully engaged with customers and enhanced their shopping experience.
Showcase Your Style Knowledge: Demonstrate your understanding of current fashion trends and styling options in your application. Mention any personal experiences or insights that showcase your ability to connect with customers on a style level.
Highlight Communication Skills: Since the role requires excellent communication skills, provide examples in your application of how you've effectively communicated with customers or team members in past roles.
How to prepare for a job interview at TFG London
✨Show Your Passion for Customer Service
As a Style Advisor, your primary focus will be on providing an outstanding customer experience. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to customer service excellence.
✨Know Your Styles
Familiarise yourself with the latest fashion trends and styles relevant to the role. Being able to discuss current trends and how they can be applied to different occasions will show that you are knowledgeable and enthusiastic about the products you'll be selling.
✨Practice Active Listening
During the interview, showcase your ability to listen actively. This is crucial for understanding customer needs. You might want to role-play scenarios where you ask questions and respond to customer queries, highlighting your consultative approach.
✨Demonstrate Team Spirit
Since you'll be working closely with the Store Manager and other team members, it's important to convey your ability to work well in a team. Share experiences where you've collaborated effectively with others to achieve common goals, especially in a retail environment.
