Style Advisor in Bristol

A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.

As a Style Advisor, you will connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective.

Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customers.

Responsibilities:

• Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities.
• Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles.
• Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged.
• Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
• Providing full training and ongoing support to ensure you have all the tools to succeed in your role.
• Being reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
• Engaging with excellent communication skills and flourishing in a customer-facing environment whilst sharing your product knowledge and styling expertise.
• Being customer-centric, taking pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.

Founded in 1979, Phase Eight is an original, design-led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress.

Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands, we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.