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- Tasks: Lead the store team, connect with customers, and ensure a fantastic shopping experience.
- Company: Dynamic retail brand focused on style and customer satisfaction.
- Benefits: Free clothing allowance, up to 70% discount, and wellness support.
- Why this job: Join a vibrant team and make a real impact on customer experiences.
- Qualifications: Strong communication skills and experience in customer-facing roles.
- Other info: Great career development opportunities in a supportive environment.
The predicted salary is between 21600 - 36000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you’ll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you’ll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What’s in it for you?
It’s not all about what you can do for us. We’ll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
Supervisor - Covent Garden in London employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Covent Garden in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable with greeting and assisting customers. This will help you shine during the interview when they ask about your experience in a customer-facing environment.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and eager to learn more about the role and the team. Think about what you want to know regarding their approach to customer service and how they support their staff.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other roles that might suit you as well. We’re excited to see your application!
We think you need these skills to ace Supervisor - Covent Garden in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you connect with customers and create those memorable moments that keep them coming back.
Tailor Your Experience: Make sure to highlight any relevant experience you have in a customer-facing role. We love seeing how you've built relationships and recognised customer needs in the past, so don’t hold back!
Be Authentic: Let your personality come through in your application. We’re looking for engaging individuals who can communicate well, so be yourself and show us why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TFG London
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to connect with customers and provide the high-quality service they expect.
✨Demonstrate Team Leadership
As a Supervisor, you'll need to lead by example. Be ready to discuss how you've supported and motivated team members in previous roles. Share specific instances where your leadership made a positive impact on the team or store operations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, opportunities for growth, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.
