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- Tasks: Provide exceptional customer service and styling advice to enhance the shopping experience.
- Company: Join a leading fashion retailer known for its premium products and customer focus.
- Benefits: Full training, ongoing support, flexible hours, and a vibrant work environment.
- Why this job: Be a brand ambassador and make customers feel fabulous with your styling expertise.
- Qualifications: Great communication skills and a passion for fashion and customer service.
- Other info: Dynamic store environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.
As a Style Advisor, you will connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customers.
Key accountabilities and KPIs include:
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities.
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles.
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
About You
As a Style Advisor, we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
Style Advisor - Cotswold Outlet in Gloucester employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Cotswold Outlet in Gloucester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and latest styles. This way, when you chat with customers, you can genuinely connect and show off your knowledge like a pro.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with greeting and assisting customers. The more natural you are, the better you'll be at making that shopping experience sparkle!
✨Tip Number 3
Show your personality! As a Style Advisor, being engaging and approachable is key. Let your passion for fashion shine through in every interaction, and don’t be afraid to share your styling tips with customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to dive into the world of style and customer service.
We think you need these skills to ace Style Advisor - Cotswold Outlet in Gloucester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with customers and what makes you a great fit for the Style Advisor role. Don’t be afraid to share your passion for fashion and customer service!
Tailor Your Application: Make sure to tailor your application to highlight your relevant experience and skills. We’re looking for someone who can actively listen to customer needs and provide styling options, so give us examples of when you've done this before!
Be Professional Yet Approachable: While we love a friendly tone, remember to keep it professional. Your written application is your first impression, so balance your casual style with a touch of professionalism to show us you mean business!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get you on the path to joining our team as a Style Advisor!
How to prepare for a job interview at TFG London
✨Know Your Styles
Familiarise yourself with the latest fashion trends and styles relevant to the role. Be prepared to discuss how you would help customers build outfits for different occasions, like daywear or weddings. This shows your passion for fashion and your ability to connect with customers.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided exceptional customer service. Be ready to share these stories during the interview, highlighting how you actively listened to customer needs and went above and beyond to enhance their shopping experience.
✨Demonstrate Your Brand Knowledge
Research the company and its products thoroughly. Understand their vision and values, and be ready to explain how you can embody these as a Style Advisor. This will show that you’re not just interested in the job, but also in being a true ambassador for the brand.
✨Practice Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to get comfortable with engaging customers and providing styling advice on the spot.
