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For Companies At a Glance
- Tasks: Lead a dynamic team to create amazing customer experiences and drive store success.
- Company: Phase Eight, a fashion brand empowering confidence through style.
- Benefits: Free clothing allowance, 70% staff discount, enhanced maternity package, and wellbeing support.
- Why this job: Join a people-first culture where you can inspire and grow with your team.
- Qualifications: Experience in leading retail teams and a passion for customer service.
- Other info: Great career development opportunities in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
Every exceptional customer moment starts with our people. At Phase Eight, we’re more than just a fashion destination – we’re here to empower confidence through every outfit. We’re looking for a people-first Store Manager to lead our store in Kingston. If you’re someone who thrives on building strong teams, loves making customers feel incredible, and can turn big ideas into real results, this is your moment.
What you’ll do:
- Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
- Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
- Coach with care – developing a diverse, happy team that grows in confidence and capability every day.
- Champion People – encouraging your team to bring their full selves to work and helping them thrive in their own way.
- Customer connection – being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.
Who you’ll be:
- A natural motivator with a positive mindset who knows how to get the best from people.
- Experienced in leading high-performing retail teams.
- Confident, calm under pressure, and great at making decisions that put both people and performance first.
- Someone who lives and breathes customer service, loves being on the shopfloor, and thrives in a fast-paced environment.
- Passionate about teamwork – you lead with empathy and bring people together through trust and encouragement.
What’s in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- A free clothing allowance to wear what you love, your way
- 70% staff discount – yes, really
- Enhanced Maternity package
- 24/7 virtual GP service
- Wellbeing and financial support tools
Store Manager in England employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in England
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experience with their mission during the chat.
✨Tip Number 2
Practice your people skills! Since this role is all about leading a team and connecting with customers, think of examples from your past where you've motivated others or created a great customer experience. Be ready to share these stories!
✨Tip Number 3
Dress the part! As a Store Manager, you'll be representing the brand, so make sure your outfit reflects the style and ethos of Phase Eight. This shows you understand the brand and are ready to embody it.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Store Manager in England
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for fashion and customer service shine through in your application. We want to see how you connect with our mission of empowering confidence through every outfit!
Tailor Your CV: Make sure your CV highlights your experience in leading retail teams and driving sales. We love seeing specific examples of how you've motivated others and achieved results in a fast-paced environment.
Craft a Personal Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Store Manager role. Share your unique style and approach to leadership, and don’t forget to mention how you can create an inspiring store environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Phase Eight!
How to prepare for a job interview at TFG London
✨Know the Brand Inside Out
Before your interview, make sure you research Phase Eight thoroughly. Understand their values, mission, and the type of customer experience they aim to provide. This will help you align your answers with their ethos and show that you're genuinely interested in the role.
✨Showcase Your Leadership Style
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you turned challenges into successes, and be ready to discuss your coaching techniques.
✨Demonstrate Customer-Centric Thinking
Since customer service is key for this role, come prepared with examples of how you've enhanced customer experiences in previous positions. Highlight any initiatives you've led that improved customer satisfaction or boosted sales, showing that you can connect with customers authentically.
✨Be Ready to Discuss Performance Metrics
Phase Eight is looking for someone who can drive success through performance. Familiarise yourself with retail KPIs and be ready to discuss how you've used data to identify growth opportunities and improve store performance in your past roles.
