At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store performance.
- Company: Join Whistles, a stylish London-based brand known for timeless design.
- Benefits: Enjoy a free clothing allowance, 70% staff discount, and financial wellbeing support.
- Other info: Be part of an inclusive culture that celebrates diversity and individuality.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Customer-focused with strong leadership and teamwork abilities.
The predicted salary is between 26100 - 31900 £ per year.
We're looking for an Assistant Manager to join our store in Whistles, Cheshire Oaks. If you're someone who thrives on working in a collaborative team, loves making customers feel incredible, and can turn big ideas into real results, this is your moment. This is a fixed term contract until February 2027.
Who you'll be
You are a customer-focused leader who thrives in a fast-paced retail environment and is passionate about delivering an exceptional customer experience. You enjoy developing others, coaching and upskilling team members to help them perform at their best and reach their potential. As a natural role model, you balance strong people leadership with commercial awareness, using your judgement and initiative to drive results while creating a positive and inclusive team culture. Assertive, approachable and engaging, you build strong connections with customers and share your product knowledge with credibility and enthusiasm. You bring energy, resilience and a hands-on approach, inspiring those around you while ensuring high standards are consistently achieved.
What you'll do
- Lead by example on the shopfloor and ensure the delivery of outstanding customer service
- Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership
- Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance
- Assist the Store Manager in delivering the store vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged
What's in it for you?
It's not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- 70% off staff discount
- Financial and Wellbeing support
- Enhanced Maternity package
- Virtual GP service - 24/7
- Plus much more!
Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday. Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality.
TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Assistant Manager in Chester employer: TFG London
TFG London in Braintree is an exceptional employer that prioritises employee satisfaction and growth. With a vibrant work culture that encourages creativity and collaboration, employees enjoy benefits such as a clothing allowance, generous discounts, and financial assistance, making it a rewarding place to develop your career in fashion. Join us to be part of a team that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Chester
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Assistant Manager in Chester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to TFG London:Don’t forget to personalise your application for TFG London! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at TFG London
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that TFG London offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at TFG London and contribute positively during your temporary stint.
