At a Glance
- Tasks: Lead our branch merchandising strategy and optimise stock efficiency with a new ERP system.
- Company: Join the vibrant Hobbs brand under TFG London, committed to inclusivity and diversity.
- Benefits: Enjoy up to 70% discount, generous holiday, and financial wellbeing support.
- Other info: Be part of a culture that celebrates diversity and values your unique contributions.
- Why this job: Shape the future of merchandising while empowering your team in a dynamic environment.
- Qualifications: Extensive merchandising experience and strong people-management skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Branch Merchandiser to join us on a permanent contract within our Hobbs brand. This opportunity will see you focus on managing our brand merchandising team and play an integral role in helping to shape our new ERP system to deliver continued stock efficiency. As Branch Merchandiser you will partner with our Heads of Retail, Web and Online Concessions to shape the stock strategy by channel for the season, working closely with the wider product merchandising team to help shape our buying strategy.
Responsibilities
- Leading our overall branch strategy, feeding back to the Head of Merchandising to inform the topline business strategy
- First point of contact for our new ERP system, attending meetings to ensure the new system can deliver better stock efficiency through improved allocation and replenishment
- Supporting the Head of Merchandising with weekly, monthly and seasonal reporting and reviews
- Driving regular professional development meetings with the branch team, ensuring the team are assured and empowered to take ownership of their own areas
Qualifications
- Extensive experience within a Merchandiser role with proven commercial success on bricks and mortar portfolios as well as online and global (UK and international)
- Demonstrated seasoned people‑management experience, managing effectively through a team of direct reports
- Strong trading skills and excellent communication skills
- Managerial experience with a keen focus on team development and empowerment
Inclusion and Diversity statement
At TFG London, we’re proud to be a Disability Confident and Ban the Box employer. We are committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated, and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced and perspective appreciated.
Benefits
- Generous colleague discount up to 70%
- Up to 28 days holiday entitlement per annum
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service – unlimited access 24/7
StudySmarter Expert Advice🤫
We think this is how you could land Branch Merchandiser
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like TFG London, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like TFG London!
We think you need these skills to ace Branch Merchandiser
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at TFG London, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at TFG London and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show TFG London that you’re ready to jump in and contribute right away!
How to prepare for a job interview at TFG London
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
