At a Glance
- Tasks: Provide exceptional customer service and styling advice to enhance the shopping experience.
- Company: Join a leading retail brand known for its premium products and customer focus.
- Benefits: Full training, flexible hours, and opportunities for career growth in a vibrant environment.
- Other info: Dynamic team atmosphere with ongoing support to help you succeed.
- Why this job: Be a style ambassador and make a real impact on customers' shopping experiences.
- Qualifications: Great communication skills and a passion for fashion and customer service.
The predicted salary is between 24000 - 36000 £ per year.
Since 1981, Hobbs has been dedicated to creating timeless womenswear collections that embody elegance, sophistication, and versatility. We’re passionate about exceptional service, with the customer at the heart of everything we do.
What you’ll be doing
As Supervisor you will be a brand ambassador, promoting an outstanding customer experience. You will meet our customers every day and help them find that perfect outfit, from head to toe! You will use your experience to support the Sales Associates as they grow their own knowledge and experience as well as assisting the Assistant Manager and/or Manager to commercially drive store/concession performance.
- Confident in greeting and assisting customers with the aim of building multiple sales and championing our high-quality premium products
- Work in collaboration with the instore team to deliver an inspirational customer experience, whilst identifying opportunities to drive customer loyalty.
- Maintain operational excellence, handling transactions accurately, with care and attention and upholding stock control procedures
- Assist in all tasks to ensure the smooth of the store whilst promoting the brand and position us as a premium shopping destination
Who you'll be
- Confident in greeting and assisting customers with the aim of building multiple sales and championing our high-quality premium products
- Work in collaboration with the instore team to deliver an inspirational customer experience, whilst identifying opportunities to drive customer loyalty.
- Maintain operational excellence, handling transactions accurately, with care and attention and upholding stock control procedures
- Assist in all tasks to ensure the smooth of the store whilst promoting the brand and position us as a premium shopping destination
What's in it for you?
We’re not only interested in what you bring to us; we’ll give you the tools and time to advance your career wherever you want it to go. Our benefits include:
- Commission
- Employee discount
Shifts will include weekdays and weekends.
Hobbs London is a luxury women's fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design.
Season after season, each Hobbs collection embodies the multifaced nature of our modern woman - we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you'll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London, Whistles and White Stuff in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment
At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Style Advisor in Birmingham employer: TFG London
TFG London in Braintree is an exceptional employer that prioritises employee satisfaction and growth. With a vibrant work culture that encourages creativity and collaboration, employees enjoy benefits such as a clothing allowance, generous discounts, and financial assistance, making it a rewarding place to develop your career in fashion. Join us to be part of a team that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Style Advisor in Birmingham
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, styles, and values. This way, when you chat with customers, you can genuinely connect and show off your knowledge like a pro.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to boost your confidence in engaging with customers. The more comfortable you are, the better you'll be at making those connections that lead to sales.
✨Tip Number 3
Show your passion for fashion! When you’re excited about what you’re selling, it shines through. Share styling tips and outfit ideas with customers to help them see how they can rock the latest trends.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining the team. Plus, we love seeing your enthusiasm right from the start!
We think you need these skills to ace Style Advisor in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you connect with customers and what makes you a great fit for the Style Advisor role. Don’t be afraid to share your passion for fashion and customer service!
Tailor Your Application:Make sure to tailor your application to highlight your relevant experience and skills. Use keywords from the job description, like 'customer-centric' and 'style solutions', to show us you understand what we’re looking for. This will help your application stand out!
Be Professional Yet Approachable:While we love a friendly tone, remember to keep it professional. Your written application is your first impression, so balance being approachable with showcasing your dedication and reliability. We want to see that you take pride in your work!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at TFG London
✨Know Your Styles
Brush up on the latest fashion trends and styles before your interview. Being able to discuss current trends and how they relate to the brand will show that you're genuinely interested and knowledgeable, which is key for a Style Advisor role.
✨Customer-Centric Mindset
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your commitment to creating an outstanding shopping experience.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and responding thoughtfully. This skill is crucial for a Style Advisor, as you'll need to connect with customers and understand their needs effectively.
✨Show Your Passion
Let your enthusiasm for fashion and customer service shine through. Share why you love helping customers find the perfect outfit and how you can contribute to the store's success. A positive attitude can make a big difference!
