Assistant Manager - St Pancras
Assistant Manager - St Pancras

Assistant Manager - St Pancras

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and drive sales.
  • Company: Whistles, a stylish London-based fashion destination.
  • Benefits: Free clothing allowance, 70% staff discount, up to 34 days holiday.
  • Why this job: Join a dynamic team and develop your career in fashion retail.
  • Qualifications: Strong leadership skills and a passion for customer experience.
  • Other info: Supportive environment with opportunities for personal growth.

The predicted salary is between 28800 - 43200 £ per year.

About The Role

DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN

Whistles is a London-based style destination known for timeless design and wardrobe signatures that elevate the everyday and we are looking for a talented Assistant Manager to join us in our busy St Pancras store. In the team, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales figures.

Who you\’ll be

  • Customer-centric and thrive in a fast-paced environment
  • Motivated to coach and upskill high performing non-management teams within the team
  • A natural role model with a passion and authority, you are both a ‘people’ as well as a ‘commercial’ person.
  • Enthusiastic on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
  • What you\’ll do

  • Lead by example and ensure the delivery of outstanding customer service
  • Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership
  • Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance
  • Assisting the Store Manager in delivering the store vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged
  • What\’s in it for you?

    It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

  • Free clothing allowance
  • 70% off staff discount
  • Up to 34 days holiday entitlement
  • Financial and Wellbeing support
  • Enhanced Maternity package
  • Virtual GP service – 24/7
  • Plus much more!
  • We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future!

    About You

    Not Specified

    Assistant Manager - St Pancras employer: TFG London

    Whistles is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture in the vibrant St Pancras location. With a focus on career development, generous benefits such as a free clothing allowance, substantial staff discounts, and enhanced maternity packages, we ensure our team members feel valued and empowered to excel in their roles while delivering a 5* customer experience.
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    Contact Detail:

    TFG London Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Assistant Manager - St Pancras

    ✨Tip Number 1

    Get to know the company culture! Before your interview, check out Whistles' social media and website. Understanding their style and values will help you connect better during the conversation.

    ✨Tip Number 2

    Practice your customer service scenarios! As an Assistant Manager, you'll need to showcase your ability to lead a team and deliver outstanding service. Think of examples from your past experiences that highlight your skills.

    ✨Tip Number 3

    Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Whistles.

    ✨Tip Number 4

    Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

    We think you need these skills to ace Assistant Manager - St Pancras

    Customer Service
    Team Leadership
    Commercial Awareness
    Sales Performance Management
    Collaboration
    Operational Efficiency
    Problem-Solving
    Communication Skills
    Adaptability
    Time Management

    Some tips for your application 🫡

    Show Your Passion for Design: When writing your application, let your love for timeless design and fashion shine through. We want to see how you connect with our brand's ethos and how you can contribute to creating that 5* customer experience.

    Highlight Your Leadership Skills: As an Assistant Manager, you'll need to lead by example. Make sure to include examples of how you've successfully managed teams or projects in the past. We’re looking for someone who can inspire and motivate others!

    Be Commercially Savvy: Demonstrate your understanding of commercial operations in your application. Share any experiences where you've positively impacted sales or KPIs, as this will show us you're ready to help drive our store's performance.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

    How to prepare for a job interview at TFG London

    ✨Know the Brand Inside Out

    Before your interview, make sure you research Whistles thoroughly. Understand their design philosophy, key products, and what sets them apart in the fashion industry. This knowledge will help you demonstrate your passion for the brand and how you can contribute to their vision.

    ✨Showcase Your Customer Service Skills

    As an Assistant Manager, delivering outstanding customer service is crucial. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can lead by example and inspire your team to provide a 5* experience.

    ✨Demonstrate Leadership Qualities

    Think about times when you've taken on managerial duties or led a team. Be ready to discuss your leadership style and how you can positively impact teamwork and store performance, especially in the absence of the Store Manager.

    ✨Prepare for Commercial Discussions

    Since the role involves a commercial approach, brush up on your understanding of KPIs and sales figures. Be prepared to discuss how you would work with the Store Manager to maximise branch performance and identify opportunities for growth.

    Assistant Manager - St Pancras
    TFG London
    Location: London
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    • Assistant Manager - St Pancras

      London
      Full-Time
      28800 - 43200 £ / year (est.)
    • T

      TFG London

      1000+
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