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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Phase Eight empowers confidence through fashion, creating a vibrant shopping experience.
- Benefits: Enjoy a free clothing allowance, 70% staff discount, and up to 34 days holiday.
- Why this job: Join a supportive team focused on personal growth and impactful customer interactions.
- Qualifications: Customer-focused, motivated, and a natural leader with retail experience.
- Other info: Immediate openings available; apply now to shape your future!
The predicted salary is between 24000 - 36000 £ per year.
About The Role
Every exceptional customer moment starts with our people
At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!
We are looking for a talented Assistant Manager to join us in our Leeds store. In the team, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales figures.
This is a full time role with shifts that cover weekdays and weekends.
Who you\’ll be
What you\’ll do
What\’s in it for you? It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
If you want to join us and create moments that matter, we’d love to hear from you.
About You
Assistant Manager - Leeds employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Leeds
✨Tip Number 1
Familiarise yourself with Phase Eight's brand values and customer service philosophy. Understanding their commitment to empowering confidence through fashion will help you align your responses during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team or improved customer experiences in previous roles. Highlighting your leadership skills and customer-centric approach will resonate well with the hiring managers.
✨Tip Number 3
Research current fashion trends and how they relate to Phase Eight's offerings. Being knowledgeable about the latest styles will show your passion for the industry and your ability to engage customers effectively.
✨Tip Number 4
Network with current or former employees of Phase Eight if possible. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in an Assistant Manager.
We think you need these skills to ace Assistant Manager - Leeds
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position at Phase Eight. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and enhance customer experience.
Write a Strong Cover Letter: In your cover letter, express your passion for fashion and customer service. Highlight specific examples of how you've led teams or improved customer experiences in previous roles. Make sure to convey your enthusiasm for the brand and the role.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at TFG London
✨Show Your Customer-Centric Approach
As an Assistant Manager, you'll need to demonstrate your commitment to providing a 5* customer experience. Prepare examples of how you've gone above and beyond for customers in previous roles, highlighting your ability to create a positive shopping environment.
✨Emphasise Team Leadership Skills
Since the role involves leading a team, be ready to discuss your leadership style. Share experiences where you've successfully motivated and coached team members, especially in high-pressure situations, to showcase your ability to drive performance.
✨Understand Commercial Goals
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you can contribute to achieving these goals and provide examples of how you've previously impacted sales figures through effective management.
✨Be Enthusiastic and Engaging
Phase Eight values enthusiasm on the shop floor. During the interview, convey your passion for fashion and customer interaction. Practice engaging with the interviewer as if they were a customer, showcasing your ability to connect and share knowledge confidently.
