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For Companies At a Glance
- Tasks: Lead the team to deliver exceptional customer service and drive store growth.
- Company: Join a dynamic retail brand focused on creating memorable shopping experiences.
- Benefits: Enjoy full training, ongoing support, and opportunities for career advancement.
- Why this job: Be part of a vibrant team culture while making a real impact on store success.
- Qualifications: Previous experience in retail management and team leadership is essential.
- Other info: This role offers a chance to develop your skills in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
Our Assistant Managers are key members of our store management team who work closely with the Store Manager to create a first-class shopping experience. They support the Store Manager in delivering excellence across the team, taking ownership of managerial duties in the absence of the Store Manager. Assistant Managers oversee operational and commercial practices, foster team development, and drive store growth.
As an Assistant Manager, you will support the Store Manager in meeting key performance indicators, enhancing customer service, and maximizing sales. Your role includes coaching team members, building strong relationships with customers, and ensuring the store\’s success.
Key responsibilities include:
- Leading by example to deliver outstanding customer service and store experience
- Assuming managerial duties in the absence of the Store Manager
- Maximizing store profitability in partnership with the Store Manager
- Supporting the delivery of the store\’s vision and identifying growth opportunities
About You
You will receive full training and ongoing support. You should have previous experience in coaching and leading high-performing teams in a fast-paced retail environment. Demonstrated ability to manage store operations, training, visual merchandising, and team management is essential.
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Assistant Manager - Kensington High Street employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Kensington High Street
✨Tip Number 1
Familiarise yourself with the specific store's brand and values. Understanding what makes Kensington High Street unique will help you align your approach to customer service and team management with their expectations.
✨Tip Number 2
Network with current or former employees if possible. They can provide insights into the store culture and management style, which can be invaluable during your interview.
✨Tip Number 3
Prepare examples of how you've successfully led teams in previous roles. Highlighting your coaching experience and ability to drive sales will demonstrate that you're ready for the responsibilities of an Assistant Manager.
✨Tip Number 4
Show enthusiasm for the role and the company during any interactions. A positive attitude and genuine interest in contributing to the store's success can set you apart from other candidates.
We think you need these skills to ace Assistant Manager - Kensington High Street
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you coached or led teams. Use specific examples that demonstrate your ability to enhance customer service and drive sales.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your understanding of the role. Mention how your previous experiences align with the responsibilities of an Assistant Manager, such as maximizing store profitability and supporting team development.
Showcase Leadership Skills: Emphasise your leadership skills in both your CV and cover letter. Provide examples of how you've successfully managed teams, improved performance, or implemented training programmes in a fast-paced environment.
Highlight Customer Service Experience: Since delivering outstanding customer service is key to this role, include specific instances where you went above and beyond to enhance the customer experience. This could be through personal anecdotes or metrics that showcase your impact.
How to prepare for a job interview at TFG London
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Be prepared to discuss your previous experiences in coaching and managing teams, highlighting specific examples where you successfully motivated others or resolved conflicts.
✨Understand the Store's Vision
Familiarise yourself with the store's mission and values before the interview. Demonstrating knowledge about the company's goals and how you can contribute to achieving them will show your commitment and alignment with their vision.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Prepare scenarios where you had to handle difficult customers or make quick decisions, and explain how you approached these situations effectively.
✨Emphasise Your Sales Acumen
Since maximising store profitability is key, be ready to discuss your experience with sales strategies. Share specific examples of how you've contributed to sales growth in previous roles, and any innovative ideas you have for driving sales in this position.
