At a Glance
- Tasks: Create memorable shopping experiences and provide tailored fashion advice to customers.
- Company: Join Phase Eight, a leading womenswear brand with a passion for style.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and financial wellbeing support.
- Other info: Flexible hours and opportunities for career development in a supportive environment.
- Why this job: Be a fashion ambassador and help customers feel amazing in their outfits.
- Qualifications: Excellent communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Every exceptional customer moment starts with our people. Our Style Advisors are at the heart of a great shopping experience. You’ll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You’ll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.
What you'll do:
- Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
- Develop deep product knowledge, answering customer questions with ease.
- Handle transactions accurately with careful attention to detail and assist with stock control processes.
- Assist in all tasks required to ensure the smooth day-to-day running of the store.
Who you'll be:
- Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
Founded in 1979, Phase Eight is an original, design led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress. Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Style Advisor - Southampton employer: TFG Brands
At Phase Eight, we pride ourselves on being an exceptional employer, offering our Style Advisors in Southampton a vibrant work culture that celebrates individuality and creativity. With generous benefits such as a free clothing allowance, up to 70% colleague discount, and comprehensive wellbeing support, we empower our employees to thrive both personally and professionally. Join us to be part of a dynamic team where your passion for fashion can flourish, and enjoy ample opportunities for career development within a supportive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Style Advisor - Southampton
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Phase Eight's latest collections and values. This way, when you chat with customers, you can confidently share your insights and make their shopping experience unforgettable.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to enhance your ability to engage with customers. The more comfortable you are in conversation, the better you'll connect with shoppers on the floor.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique style and passion for fashion shine through. We want to see how you can bring that flair to the store and create memorable moments for our customers.
✨Tip Number 4
Be proactive! If you spot a customer who looks like they need help, don’t wait for them to approach you. Step in with a friendly greeting and offer your tailored advice. This will not only boost your confidence but also enhance the overall shopping experience.
We think you need these skills to ace Style Advisor - Southampton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Remember, you're applying for a role where connecting with customers is key!
Tailor Your Application:Just like you would help a customer build the perfect outfit, tailor your application to fit the job description. Highlight your relevant experience and skills that match what we're looking for in a Style Advisor. This shows us you understand the role and are genuinely interested.
Be Detail-Oriented:Pay attention to the details in your application. Make sure there are no typos or errors, as this reflects your attention to detail—something we value highly in our team. A polished application can make all the difference!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TFG Brands
✨Know Your Fashion
Brush up on the latest trends and styles before your interview. Being able to discuss current fashion and how it relates to the brand will show your passion and knowledge, making you stand out as a candidate.
✨Practice Your Customer Interaction
Since the role is all about creating memorable shopping experiences, practice how you would greet customers and offer tailored advice. Role-playing with a friend can help you feel more confident and natural during the actual interview.
✨Showcase Your Communication Skills
Engaging communication is key for a Style Advisor. Prepare examples of how you've successfully interacted with customers in the past, highlighting your ability to listen and respond to their needs effectively.
✨Demonstrate Reliability and Flexibility
Be ready to discuss your reliability and how you manage shifting priorities. Share specific instances where you've adapted to changes in a work environment, showing that you're motivated and ready to contribute to the team.
