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- Tasks: Lead the team to create a welcoming shopping experience and assist customers with style.
- Company: Join Hobbs London, a luxury fashion brand known for timeless British style.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and financial wellbeing support.
- Other info: Join a diverse and inclusive culture that values your unique contributions.
- Why this job: Be part of a dynamic team and develop your career in a stylish environment.
- Qualifications: Excellent communication skills and experience in customer-facing roles are preferred.
The predicted salary is between 22000 - 26000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
Supervisor - Clarks Village Outlet in Somerset employer: TFG Brands
Contact Detail:
TFG Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Clarks Village Outlet in Somerset
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Hobbs London’s website and social media. This will help you understand their values and style, so you can show how you fit right in.
✨Tip Number 2
Practice your customer engagement skills! Since the role is all about creating exceptional customer moments, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! As a Supervisor at Hobbs, you’ll be representing the brand. Wear something stylish that reflects the company’s aesthetic when you go for your interview. It shows you understand their vibe and are ready to lead by example.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Supervisor - Clarks Village Outlet in Somerset
Some tips for your application 🫡
Show Your Passion for Style: When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided them with the service they deserve. Specific examples will make your application stand out!
Be Collaborative and Adaptable: Our Supervisors need to work well with others, so mention any teamwork experiences you've had. Show us how you can adapt to different situations and support your colleagues, especially in a busy retail environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at TFG Brands
✨Know the Brand Inside Out
Before your interview, take some time to research Hobbs London. Familiarise yourself with their collections, values, and what makes them stand out in the fashion industry. This will not only show your genuine interest but also help you connect your experience with their brand ethos.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you went above and beyond to meet a customer's needs or resolved a challenging situation.
✨Demonstrate Team Leadership
Highlight your ability to support and develop others, especially the Style Advisors. Share instances where you've successfully collaborated with a team or mentored someone. This will illustrate your leadership skills and adaptability, which are crucial for the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, or growth opportunities within Hobbs London. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.