At a Glance
- Tasks: Lead the store team, connect with customers, and ensure a fantastic shopping experience.
- Company: Phase Eight, a leading womenswear brand with a focus on style and quality.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and enhanced maternity package.
- Other info: Inclusive culture that celebrates diversity and encourages personal growth.
- Why this job: Join us to create memorable moments and develop your career in a supportive environment.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
The predicted salary is between 22000 - 26000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
Supervisor - Manchester employer: TFG Brands
At Phase Eight, we pride ourselves on being an exceptional employer that values our people and their development. Located in Manchester, our collaborative work culture fosters growth opportunities, allowing you to thrive in a customer-focused environment while enjoying fantastic benefits such as a generous clothing allowance and discounts. Join us to create meaningful moments for our customers and be part of a diverse team that celebrates individuality and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer interaction skills! Since the role is all about engaging with customers, think of some scenarios where you can demonstrate your ability to build relationships and provide excellent service. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! As a Supervisor, you'll be representing the brand, so make sure you showcase your style while also aligning with the company's aesthetic. This shows that you understand the brand and are ready to lead by example.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision. Don't forget to apply through our website for the best chance!
We think you need these skills to ace Supervisor - Manchester
Some tips for your application 🫡
Show Your Passion for Style:When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided them with the perfect outfit or solution they were looking for.
Be Authentic:Don't be afraid to show your personality in your application. We value authenticity and want to know what makes you unique and how you can contribute to our team culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TFG Brands
✨Know the Brand Inside Out
Before your interview, make sure you research Phase Eight thoroughly. Understand their values, product lines, and what makes them unique in the fashion industry. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you went above and beyond to meet a customer's needs or resolved a challenging situation.
✨Demonstrate Team Leadership
Be ready to discuss how you can support and develop your team, especially the Style Advisors. Share your thoughts on how you would foster a collaborative environment and help others grow their skills. This shows that you're not just focused on your own success but also on the team's performance.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and growth opportunities within Phase Eight. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
