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- Tasks: Lead the shop floor, connect with customers, and support your team in delivering exceptional service.
- Company: Whistles, a London-based style destination known for timeless design and contemporary collections.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and enhanced maternity package.
- Why this job: Join us to create memorable customer moments while developing your career in a stylish environment.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
- Other info: Inclusive culture that celebrates diversity and encourages personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps customers coming back. Collaborative and adaptable, you'll support the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate ability to build relationships with customers, understand their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It's not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more
If you want to join us and create moments that matter, we'd love to hear from you.
About Us
DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN. Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday. Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We're committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Supervisor - St Christophers Place in London employer: TFG Brands
Contact Detail:
TFG Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - St Christophers Place in London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing their website and social media. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently, showing off those excellent communication skills they’re looking for.
✨Tip Number 3
Show your passion for style! When discussing your experience, highlight moments where you’ve helped customers find their perfect outfit. This not only demonstrates your expertise but also aligns with their focus on creating exceptional customer moments.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Supervisor - St Christophers Place in London
Some tips for your application 🫡
Show Your Passion for Style: When writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills: We want to know about your experience in customer-facing roles. Be sure to mention specific situations where you’ve gone above and beyond to create a memorable shopping experience for customers.
Be Authentic: Don’t be afraid to show your personality in your application. We value individuality, so let us see the real you! This will help us understand how you can contribute to our team culture.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you on the path to joining our fantastic team at St Christophers Place!
How to prepare for a job interview at TFG Brands
✨Know the Brand Inside Out
Before your interview, make sure you research Whistles thoroughly. Understand their style, values, and what sets them apart in the fashion industry. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about how you connected with customers and resolved any issues, as this will demonstrate your ability to create exceptional customer moments.
✨Demonstrate Team Collaboration
Whistles values collaboration, so be ready to discuss how you've worked effectively within a team. Share specific instances where you supported colleagues or contributed to a positive team environment, highlighting your adaptability and leadership skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the store's goals, team dynamics, or opportunities for growth within the company. This shows that you're not just interested in the role, but also in contributing to the company's success.
