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- Tasks: Lead the store team, connect with customers, and ensure smooth operations.
- Company: Hobbs London, a luxury women's fashion brand with a rich heritage.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and enhanced maternity package.
- Other info: Inclusive culture that values diversity and offers career development opportunities.
- Why this job: Join a dynamic team and create memorable shopping experiences for customers.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
The predicted salary is between 30000 - 40000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Supervisor - London Bridge employer: TFG Brands
Contact Detail:
TFG Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - London Bridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hobbs London’s social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating exceptional customer moments, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Dress the part! As a Supervisor at Hobbs, you’ll be representing the brand. Wear something stylish that reflects the company’s aesthetic during your interview. It shows you understand the brand and are ready to lead by example.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Supervisor - London Bridge
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for fashion and customer service shine through. We want to see how you connect with customers and create those memorable moments that keep them coming back.
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Supervisor role. Highlight any previous customer-facing roles and how you've contributed to a positive shopping experience.
Be Authentic: We value authenticity, so don’t be afraid to show your personality in your application. Share your unique experiences and how they’ve shaped your approach to customer service and teamwork.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at TFG Brands
✨Know the Brand Inside Out
Before your interview, make sure you research Hobbs London thoroughly. Understand their history, values, and what makes their style unique. This will not only impress the interviewers but also help you connect your own experiences to their brand ethos.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples of how you've successfully engaged with customers in the past. Think about specific situations where you went above and beyond to meet customer needs, as this will demonstrate your ability to create exceptional customer moments.
✨Demonstrate Team Leadership
Be ready to discuss your experience in supporting and developing team members. Share instances where you've helped colleagues grow their skills or contributed to a positive team environment. This will show that you're not just focused on your own success but also on the success of those around you.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about how they support employee development or what a typical day looks like for a Supervisor. This shows your genuine interest in the position and helps you assess if it's the right fit for you.