At a Glance
- Tasks: Create memorable shopping experiences and provide tailored fashion advice to customers.
- Company: Join TFG London, a dynamic group of premium British fashion brands.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and financial wellbeing support.
- Other info: Flexible hours and opportunities for career development in a supportive environment.
- Why this job: Be at the heart of fashion and help customers express their unique style.
- Qualifications: Great communication skills and a passion for fashion are essential.
The predicted salary is between 20000 - 25000 £ per year.
Every exceptional customer moment starts with our people. Our Style Advisors are at the heart of a great shopping experience. You’ll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You’ll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.
What you'll do:
- Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
- Develop deep product knowledge, answering customer questions with ease.
- Handle transactions accurately with careful attention to detail and assist with stock control processes.
- Assist in all tasks required to ensure the smooth day-to-day running of the store.
Who you'll be:
- Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries. TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives.
Style Advisor - House of Fraser Croydon employer: TFG Brands
At TFG London, we pride ourselves on being an exceptional employer, offering our Style Advisors at House of Fraser Croydon a vibrant work culture that celebrates individuality and creativity. With generous benefits such as a free clothing allowance, up to 70% colleague discount, and comprehensive wellbeing support, we empower our employees to thrive both personally and professionally. Join us in a dynamic environment where your passion for fashion can flourish, and enjoy ample opportunities for career development within a growing, inclusive company.
StudySmarter Expert Advice🤫
We think this is how you could land Style Advisor - House of Fraser Croydon
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with House of Fraser's latest collections and trends. This way, when you chat with customers, you can offer tailored advice that really resonates.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to boost your confidence in greeting customers and providing them with a memorable shopping experience. The more you practice, the more natural it will feel!
✨Tip Number 3
Show off your personality! When you're on the shop floor, let your passion for fashion shine through. Customers love engaging with someone who is enthusiastic and knowledgeable about what they’re selling.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team and create those exceptional customer moments.
We think you need these skills to ace Style Advisor - House of Fraser Croydon
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Remember, you’re applying for a role where personality is key!
Tailor Your Application:Just like you’d help a customer build an outfit, tailor your application to fit the job description. Highlight your relevant experience and skills that match what we’re looking for in a Style Advisor. Make it clear why you’d be a great fit for our team!
Be Detail-Oriented:Attention to detail is crucial, especially when handling transactions and stock control. Make sure your application is free from typos and errors. A polished application shows us you care about the little things, just like we do with our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like shopping with us!
How to prepare for a job interview at TFG Brands
✨Know Your Fashion
Brush up on the latest trends and styles before your interview. Being able to discuss current fashion can show your passion for the role and help you connect with the interviewer.
✨Practice Your Customer Interaction
Think of scenarios where you might need to assist customers. Practising how you would greet them, offer tailored advice, and create memorable experiences will demonstrate your customer service skills.
✨Showcase Your Communication Skills
During the interview, focus on clear and engaging communication. Use examples from past experiences to illustrate how you've successfully interacted with customers or handled challenging situations.
✨Be Ready for Practical Questions
Expect questions about handling transactions and stock control. Prepare by thinking through how you would ensure accuracy and efficiency in these tasks, as they are crucial for the role.
