At a Glance
- Tasks: Lead the shop floor, connect with customers, and support your team in delivering great service.
- Company: Join Whistles, a stylish London-based brand known for timeless design and individuality.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and financial wellbeing assistance.
- Other info: Embrace diversity in an inclusive culture that values your unique contributions.
- Why this job: Be part of a dynamic team creating memorable shopping experiences while developing your career.
- Qualifications: Excellent communication skills and experience in a customer-facing role are preferred.
The predicted salary is between 22000 - 26000 € per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps customers coming back. Collaborative and adaptable, you'll support the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate ability to build relationships with customers, understand their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN. Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday. Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Supervisor - Cheshire Oaks in Chester employer: TFG Brands
Whistles is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture in the heart of Cheshire Oaks. With generous benefits such as a free clothing allowance, substantial colleague discounts, and comprehensive financial assistance, we empower our Supervisors to thrive in their roles while fostering a collaborative environment that values diversity and individuality. Join us to not only enhance your career but also to be part of a team that creates meaningful customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Cheshire Oaks in Chester
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing our website and social media. This will help you understand what we value at Whistles and how you can fit into our team.
✨Tip Number 2
Practice your customer engagement skills! Since you'll be interacting with customers daily, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your passion for style! When discussing your experience, highlight any fashion-related roles or interests. We love candidates who can connect with our brand and share that enthusiasm with our customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Supervisor - Cheshire Oaks in Chester
Some tips for your application 🫡
Show Your Passion for Style:When writing your application, let your love for fashion shine through! Share examples of how you've engaged with customers in a retail setting and how you’ve helped them find their perfect outfit.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided exceptional service that keeps them coming back.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, making it easy for us to see why you’d be a great fit for the Supervisor role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TFG Brands
✨Know the Brand Inside Out
Before your interview, make sure you research Whistles thoroughly. Understand their style, values, and what makes them unique in the fashion industry. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about how you connected with customers and resolved any issues they faced, as this will demonstrate your ability to create exceptional customer moments.
✨Demonstrate Team Collaboration
Whistles values collaboration, so be ready to discuss how you've worked effectively within a team. Share specific instances where you supported colleagues or contributed to a positive team environment, highlighting your adaptability and leadership skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the store's goals, team dynamics, or opportunities for growth within the company. This shows that you're not just interested in the role, but also in contributing to the company's success.
