At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store performance.
- Company: Join Whistles, a stylish London-based brand known for timeless design.
- Benefits: Enjoy a free clothing allowance, 70% staff discount, and up to 34 days holiday.
- Other info: Fixed term contract until October 2026, working 32 hours per week.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Customer-focused with leadership skills and a passion for retail.
The predicted salary is between 25000 - 30000 £ per year.
We're looking for a people-first Assistant Manager to join our Cheshire Oaks store. If you're someone who thrives on working in a collaborative team, loves making customers feel incredible, and can turn big ideas into real results, this is your moment.
Who you'll be:
- Customer-centric and thrive in a fast-paced environment
- Motivated to coach and upskill high performing non-management team members
- A natural role model with a passion and authority, you are both a ‘people’ as well as a ‘commercial’ person.
- Enthusiastic on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
What you'll do:
- Lead by example and ensure the delivery of outstanding customer service
- Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership
- Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance
- Assisting the Store Manager in delivering the store vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged
What's in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- 70% off staff discount
- Up to 34 days holiday entitlement
- Financial and Wellbeing support
- Enhanced Maternity package
- Virtual GP service - 24/7
- Plus much more!
We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future! This is a fixed term contract until end of October 2026, working 32 hours per week.
About Us:
DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN. Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday. Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality.
TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Assistant Manager - Cheshire Oaks Outlet in Chester employer: TFG Brands
Whistles is an exceptional employer that prioritises a people-first approach, fostering a collaborative and inclusive work culture at our Cheshire Oaks store. With a strong commitment to employee development, we offer extensive benefits including a generous clothing allowance, significant staff discounts, and comprehensive wellbeing support, ensuring that our team members feel valued and empowered to grow in their careers while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Cheshire Oaks Outlet in Chester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples where you've made a positive impact on customers or your team. Be ready to share these stories during your chat.
✨Tip Number 3
Don’t just sit back after applying; follow up! A quick email or call can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate why you’re the perfect fit for the Assistant Manager role.
✨Tip Number 4
Be yourself during the interview! They want to see your personality shine through, so don’t be afraid to let your passion for customer service and teamwork come across. Remember, they’re looking for someone who can lead and inspire others!
We think you need these skills to ace Assistant Manager - Cheshire Oaks Outlet in Chester
Some tips for your application 🫡
Show Your Customer-Centric Side:Make sure to highlight your passion for customer service in your application. We want to see how you’ve made customers feel incredible in the past, so share those experiences that showcase your people-first approach!
Be a Team Player:Since we thrive on collaboration, let us know about your teamwork skills. Mention any instances where you’ve successfully worked with others to achieve great results, especially in fast-paced environments.
Demonstrate Leadership Skills:We’re looking for someone who can lead by example. In your application, talk about your experience coaching and upskilling team members, and how you’ve positively impacted your previous teams.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at TFG Brands
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Whistles and its unique style. Understand their collections, values, and what sets them apart in the fashion industry. This knowledge will help you connect your experience to their brand ethos during the conversation.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples of how you've successfully coached team members or provided exceptional customer service. Highlight your ability to motivate others and create a positive atmosphere on the shop floor.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can contribute to maximising branch performance. Think about past experiences where you’ve made decisions that positively impacted sales or customer engagement. Showing that you understand the commercial side of retail will impress the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about the team dynamics, opportunities for growth, or how they measure success in the store. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
