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For Companies At a Glance
- Tasks: Lead the store team, connect with customers, and ensure a fantastic shopping experience.
- Company: Join TFG London, home to premium British brands like Hobbs and Whistles.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and financial wellbeing support.
- Other info: We celebrate diversity and encourage everyone to bring their authentic selves to work.
- Why this job: Be part of a dynamic team that values your input and fosters career growth.
- Qualifications: Great communication skills and experience in customer-facing roles are essential.
The predicted salary is between 25000 - 30000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries. TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives.
Supervisor - Banbridge employer: TFG Brands
Contact Detail:
TFG Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Banbridge
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experience with their mission during the chat.
✨Tip Number 2
Practice your customer interaction skills! Role-play common scenarios you might face on the shop floor, like handling a difficult customer or upselling products. This will boost your confidence and show that you're ready to lead by example.
✨Tip Number 3
Network with current employees if you can. Reach out on LinkedIn or through mutual connections to get insider tips about the role and the team. Plus, it shows your genuine interest in the position!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Supervisor - Banbridge
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and your love for style, so share some examples that highlight your experience in a customer-facing role.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'collaborative' and 'adaptable', to show us you understand what we're looking for and how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your relevant skills and experiences that make you a great fit for the Supervisor role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TFG Brands
✨Know the Brand Inside Out
Before your interview, take some time to research TFG London and its brands like Hobbs, Whistles, and Phase Eight. Understand their values, style, and customer base. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about how you’ve built relationships with customers and met their needs, as this will demonstrate your ability to thrive in a customer-facing environment.
✨Demonstrate Team Leadership
Be ready to discuss how you can support and inspire your team, especially the Style Advisors. Share specific instances where you've helped others grow or improved team dynamics. This will highlight your collaborative nature and adaptability, which are key traits for the role.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the store's approach to customer engagement or how they support staff development. Asking questions shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.