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- Tasks: Lead a dynamic team to create exceptional customer experiences and drive sales.
- Company: Join TFG London, a vibrant brand house with a focus on inclusivity.
- Benefits: Enjoy a clothing allowance, 70% staff discount, and up to 34 days holiday.
- Why this job: Be a key player in a fast-paced environment and make a real impact.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: This is a 2-year temporary contract with flexible shifts.
The predicted salary is between 30000 - 40000 £ per year.
Every exceptional customer moment starts with our people. At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!
We are opening our new TFG Brand House in Braintree Outlet and are looking for a talented Store Manager to lead the team. With all our brands under one roof, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales figures.
Who you’ll be:
- A customer‑centric leader who thrives in a fast‑paced environment.
- Capable in managing high performing teams in a store setting.
- Able to demonstrate your ability to influence and coach colleagues and sustain trusted relationships with colleagues at all levels.
- Confident in your delivery and motivated to add value, utilising the strengths of your team around you to think ‘bigger picture’.
- A natural role model with a passion and authority and you are both a ‘people’ as well as a ‘commercial’ person.
- Passionate about being on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
What you’ll do:
- Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
- Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
- Coach with care – developing a diverse, happy team that grows in confidence and capability every day.
- Champion People – encouraging your team to bring their full selves to work and helping them thrive in their own way.
- Customer connection – being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.
What’s in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- 70% off staff discount
- Up to 34 days holiday entitlement
- Financial and Wellbeing support
- Enhanced Maternity package
- Virtual GP service – 24/7
- Plus much more!
This is a 2-year temporary contract with shifts that cover weekends and weekdays. We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future!
About Us
TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Store Manager in Braintree employer: TFG Brands London
Contact Detail:
TFG Brands London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Braintree
✨Tip Number 1
Get to know the company culture before your interview. Dive into TFG London's values and mission, and think about how your experience aligns with their focus on customer-centric leadership. This will help you connect better during the conversation.
✨Tip Number 2
Showcase your people skills! As a Store Manager, you'll be leading a team, so share examples of how you've successfully coached and inspired others in previous roles. We want to see that you can create an amazing environment for both customers and colleagues.
✨Tip Number 3
Be ready to discuss your commercial mindset. Think about times when you've spotted growth opportunities or boosted sales in a fast-paced setting. This will demonstrate your ability to drive success and impact KPIs, which is key for this role.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the TFG London family. Let’s make your future bright together!
We think you need these skills to ace Store Manager in Braintree
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about leading a team and creating exceptional customer experiences.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail management. We love seeing how your skills align with our values and the specific requirements of the Store Manager role.
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you, so share your unique experiences and insights that make you a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get in touch with you about this exciting opportunity!
How to prepare for a job interview at TFG Brands London
✨Know the Brands Inside Out
Before your interview, make sure you research TFG London and its brands like Hobbs, Phase Eight, Whistles, and Inside Story. Understand their values, customer base, and what makes them unique. This knowledge will help you demonstrate your passion for the role and show that you're ready to lead a team in promoting a 5* customer experience.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about times when you inspired your team, drove performance, or coached colleagues to success. Be ready to discuss your approach to creating a supportive environment where everyone feels valued and motivated to excel.
✨Demonstrate Customer-Centric Thinking
Since the role is all about enhancing customer experiences, come prepared with ideas on how to connect with customers on the shop floor. Share your thoughts on how to create memorable moments and drive sales through exceptional service. This will show that you understand the importance of customer connection in retail.
✨Emphasise Your Commercial Acumen
Be ready to discuss how you've identified growth opportunities in previous roles. Think about how you can apply this to boost sales and energy in the store. Highlight your ability to think commercially while still being a people-focused leader, as this balance is key to success in the Store Manager position.