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- Tasks: Lead a team to create an amazing shopping experience and connect with customers.
- Company: Exciting new store opening in Braintree with a focus on customer experience.
- Benefits: Free clothing allowance, up to 70% discount, and financial wellbeing support.
- Why this job: Join us to make memorable moments for customers while developing your career.
- Qualifications: Great communication skills and experience in a customer-facing role.
- Other info: Inclusive culture that celebrates diversity and encourages personal growth.
The predicted salary is between 12 - 15 £ per hour.
Every exceptional customer moment starts with our people. We are so excited to be opening our newest store in Braintree and have part time positions ranging from 24 to 32 hours per week. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you’ll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you’ll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer facing environment.
What’s in it for you?
It’s not all about what you can do for us. We’ll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we’re proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Part-Time Store Supervisor - Customer Experience Leader in Braintree employer: TFG Brands London
Contact Detail:
TFG Brands London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Store Supervisor - Customer Experience Leader in Braintree
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your own experiences to their mission during the chat.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations on the shop floor. Being able to demonstrate your problem-solving skills and adaptability will show them you're ready to lead by example.
✨Tip Number 3
Don’t just talk about your past roles; share specific examples of how you’ve created exceptional customer moments. Use stories that highlight your communication skills and ability to build relationships, as this is key for a Customer Experience Leader.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and creating those memorable moments for customers.
We think you need these skills to ace Part-Time Store Supervisor - Customer Experience Leader in Braintree
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've created memorable experiences for customers in the past. We want to see that you genuinely care about making every moment count!
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your relevant experience and skills that align with the role of a Store Supervisor. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you! Share your unique perspective and how it can contribute to our team and the customer experience.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at TFG Brands London
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about creating exceptional customer experiences, be ready to share specific examples from your past roles where you went above and beyond for a customer. Highlight your communication skills and how you build relationships with customers to meet their needs.
✨Demonstrate Team Spirit
As a Part-Time Store Supervisor, collaboration is key. Be prepared to discuss how you've worked with others in previous jobs to achieve common goals. Share instances where you supported your colleagues or contributed to a positive team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. This could be about the store's approach to customer service or how they support employee development. It shows that you're engaged and thinking about how you can contribute to their success.