Crisis Worker

Crisis Worker

Full-Time 13 £ / hour No home office possible
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At a Glance

  • Tasks: Support individuals in mental health crises with practical and emotional guidance.
  • Company: Tezlom is dedicated to providing inclusive support for mental health challenges.
  • Benefits: Flexible working hours, personal development opportunities, and a supportive team environment.
  • Why this job: Make a real difference in people's lives while developing your skills in a rewarding setting.
  • Qualifications: Experience with mental health support and a warm, person-centred approach are essential.
  • Other info: Work hours are between 4.30pm-11.30pm or 2pm-10pm, with a focus on community engagement.

Tezlom are recruiting a motivated, warm individual for the role of Crisis and Recovery Worker to provide person-centred support to people experiencing a mental health crisis. You will be providing emotional advice and advising them of services to assist them. The Centre provides a safe, inviting, and inclusive space for individuals who are struggling to cope with their mental health and daily life. The service aim is to support people to reduce their immediate anxiety and crisis.

As a Peer Support Worker, you will use your skills and knowledge to provide the following:

  • A safe, welcoming space and a listening ear
  • 1-to-1 support to give advice and guidance to find the best path forward for people
  • Support to develop individual safety plans for the next day as well as longer-term plans which could involve contact with statutory services
  • Support to find and access other local services that interest individuals
  • Provide a hot drink and a snack
  • Support the team to deliver drop-in crisis support

Participate in delivering group activities including:

  • Tea & Chat
  • Arts & Crafts
  • Mindfulness Meditation

The centre is open between 4.30pm-11.30pm or 2pm-10pm. Your role will include:

  • Providing practical and emotional support to service users who may be in or facing a mental health crisis
  • Identifying and accessing opportunities with service users to gain independence and confidence
  • Working with service users in a recovery-focused way in line with their support and risk management plans
  • Collaborating with other involved professionals to provide a consistent and coordinated service that maximises outcomes for service users

Experience of working with people with mental health needs is essential and you must have a warm personality and be able to work in a person-centred way, at times working within high-stress circumstances. You will be expected to work flexibly on a rota to meet the needs of the service. This position offers the opportunity to work in an environment that challenges and encourages personal and professional development. Apply today and we will contact you as soon as possible to discuss the role further.

Crisis Worker employer: Tezlom

Tezlom is an exceptional employer, offering a supportive and inclusive work environment for Crisis Workers dedicated to making a difference in the lives of individuals facing mental health challenges. With a strong emphasis on personal and professional growth, employees benefit from ongoing training and development opportunities, while enjoying a collaborative culture that values empathy and teamwork. Located in a welcoming drop-in centre, staff can engage directly with the community, providing meaningful support and fostering resilience among service users.
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Contact Detail:

Tezlom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crisis Worker

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals in mental health crises. Understanding these issues will help you connect better with potential employers and demonstrate your empathy during interviews.

✨Tip Number 2

Network with professionals already working in mental health services. Attend local workshops or seminars to meet people in the field, as they can provide valuable insights and may even refer you to job openings.

✨Tip Number 3

Prepare for situational interview questions that assess your ability to handle high-stress scenarios. Think of examples from your past experiences where you successfully supported someone in crisis.

✨Tip Number 4

Showcase your commitment to ongoing professional development. Mention any relevant training or certifications you have completed, as well as your willingness to learn new skills that will enhance your ability to support service users.

We think you need these skills to ace Crisis Worker

Empathy
Active Listening
Communication Skills
Emotional Intelligence
Problem-Solving Skills
Knowledge of Mental Health Issues
Person-Centred Approach
Team Collaboration
Flexibility
Conflict Resolution
Crisis Management
Support Planning
Group Facilitation
Resilience

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Crisis Worker. Familiarise yourself with the skills needed, such as providing emotional support and working in high-stress situations.

Tailor Your CV: Highlight your relevant experience in mental health support and any qualifications that align with the job description. Use specific examples to demonstrate your ability to provide person-centred care and support.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of mental health issues. Mention how your personal qualities, like warmth and empathy, make you a suitable candidate for this role.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Tezlom

✨Show Your Empathy

As a Crisis Worker, empathy is key. Be prepared to share examples of how you've supported individuals in distress. Highlight your ability to listen and provide emotional support, as this will resonate well with the interviewers.

✨Demonstrate Your Knowledge of Mental Health

Familiarise yourself with common mental health issues and crisis intervention strategies. During the interview, discuss relevant experiences or training that showcase your understanding of these topics, as it will show your commitment to the role.

✨Prepare for Scenario Questions

Expect scenario-based questions where you may need to demonstrate how you'd handle specific situations. Think through potential crises and how you would approach them, focusing on person-centred support and collaboration with other professionals.

✨Highlight Flexibility and Teamwork

The role requires working flexibly and as part of a team. Share examples of how you've adapted to changing circumstances in previous roles and how you’ve successfully collaborated with others to achieve positive outcomes for service users.

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