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- Tasks: Coordinate night transport operations, ensuring efficiency and customer satisfaction.
- Company: Tezlom Logistics, known for great job opportunities and a supportive culture.
- Benefits: Holiday loyalty scheme, health care, learning support, and enhanced family leave.
- Other info: Flexible shifts available, with opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact in logistics operations.
- Qualifications: Experience in transport planning and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a professional and proactive Night Transport Operations Co-Ordinator to support the delivery of our clients site in Birchwood, Warrington. This role combines operational coordination with direct customer interaction. The Co-Ordinator will be responsible for driver allocation and planning, real-time monitoring, compliance checks, and system accuracy, while also engaging directly with the customer to provide updates, resolve issues, and ensure service levels are consistently met. This is a skilled role requiring operational expertise and excellent communication and will be a 4 on, 4 off shift rota 19:00 to 07:00 (12 hour shifts).
What's on Offer?
- Holiday loyalty scheme
- Learning & development support
- Inclusive culture with employee resource groups
- Company Health Care Scheme
- Enhanced Maternity & Paternity Package
- Sick Pay Scheme
- Bike2Work Scheme
Key Responsibilities for Night Transport Operations Co-Ordinator
- Deliver the night transport plan, ensuring operational efficiency, service levels, and customer requirements are consistently met.
- Dispatch drivers with appropriate vehicles, workloads, and clear instructions, adjusting plans in real time where required.
- Monitor live operations, proactively resolving issues and making sound decisions to maintain performance and fleet utilisation targets.
- Act as the on-site overnight point of contact for the customer, providing timely updates and managing expectations professionally.
- Ensure full compliance with driver hours, working time regulations, company policies, and safety standards.
- Conduct driver briefings/debriefings, site audits, and initial incident investigations, escalating where necessary.
- Maintain accurate real-time updates across transport management and vehicle tracking systems, including job status and resource allocation.
- Support drivers overnight as the first point of contact, providing guidance on diversions, access issues, breakdowns, and operational challenges while ensuring effective shift handovers.
About You:
- Proven experience in transport planning, logistics operations, or a similar fast-paced operational environment.
- Strong understanding of transport compliance, driver hours legislation, and working time regulations.
- Confident decision-maker with the ability to remain calm and effective under pressure.
- Excellent communication and interpersonal skills, with the ability to manage customer relationships professionally.
- Highly organised with strong attention to detail and accuracy.
- Proficient in Microsoft Office and experienced in using transport management and vehicle tracking systems.
- Able to work independently on night shifts, taking ownership of operational performance.
- Proactive and solutions-focused, with the ability to anticipate issues and prevent service disruption.
Tezlom has built a strong reputation for offering great job opportunities. Whether you are looking for a couple of shifts a week or 5 days a week we may have the job for you. We operate nationwide, 24/7, ensuring we can match you with the right job. Join our team and discover a role that suits your skills!
Click APPLY NOW to speak with our friendly team. Tezlom Logistics is acting as an Employment Agency in relation to this vacancy.
Night transport operations co-ordinator employer: Tezlom Logistics Ltd
Contact Detail:
Tezlom Logistics Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night transport operations co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work night shifts. You never know who might have a lead on a Night Transport Operations Co-Ordinator role or can give you insider tips.
✨Tip Number 2
Practice your communication skills! Since this role involves direct customer interaction, being able to convey information clearly and confidently is key. Try role-playing scenarios with friends or family to get comfortable.
✨Tip Number 3
Stay updated on transport compliance and regulations. Brush up on your knowledge of driver hours legislation and working time regulations. This will not only help you in interviews but also show that you're proactive and serious about the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the right fit for your skills.
We think you need these skills to ace Night transport operations co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Night Transport Operations Co-Ordinator role. Highlight your experience in transport planning and logistics operations, and don’t forget to mention any relevant compliance knowledge you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for this role. Be sure to mention your ability to handle pressure and resolve issues effectively.
Showcase Your Skills: In your application, emphasise your organisational skills and attention to detail. Mention any experience with transport management systems or Microsoft Office, as these are key for the role. We want to see how you can contribute to our operational efficiency!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Tezlom Logistics Ltd
✨Know Your Transport Operations
Make sure you brush up on your knowledge of transport planning and logistics operations. Familiarise yourself with compliance regulations and driver hours legislation, as these are crucial for the role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Communication Skills
Since this role involves direct customer interaction, practice how you communicate complex information clearly and professionally. Think of examples from your past experiences where you've successfully managed customer relationships or resolved issues under pressure.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've had to make quick decisions or resolve operational challenges. Highlight your proactive approach and how you anticipate issues before they escalate. This will demonstrate your ability to maintain performance and service levels.
✨Be Ready for Shift Work Questions
As this role involves night shifts, be prepared to talk about your experience with shift work and how you manage your time effectively. Discuss your strategies for staying organised and maintaining focus during long hours, which is key for success in this position.