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- Tasks: Monitor transactions and member behavior to prevent fraud and ensure compliance.
- Company: Join Teya, a dynamic company empowering small businesses across Europe with innovative software solutions.
- Benefits: Enjoy flexible working hours, health support, generous leave, and a friendly office vibe.
- Why this job: Be part of a mission-driven team focused on preventing financial crime while growing your skills.
- Qualifications: 2+ years in transaction monitoring; AML qualification preferred; strong data analysis skills required.
- Other info: We value growth mindset over experience and welcome diverse backgrounds.
The predicted salary is between 28800 - 42000 £ per year.
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About Teya
Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their everyday and helping them reconnect with the joy of running their business. We\’ve built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.
Job Description
As a Due Diligence & Customer Monitoring Analyst, you will play a critical role in monitoring the ongoing behaviour of our members to protect the financial services infrastructure from unwanted behaviour, enforce Teya policy, protect against fraud, and ensure Teya maintains compliance with AML regulations actively supporting Teya’s commitment to prevent financial crime.
The role will cover transaction and other monitoring of members and their behaviour and subsequent in-depth investigations of monitoring flags and risk issues and events across all of Teya’s products. You will be used to working in a fast-paced environment and thrive upon challenge and be flexible to working extended hours subject to business needs.
Key Areas Of Focus
- You will have experience in analysing acquiring and business account transactions, customer use and behaviour to identify potential indicators of fraud, money laundering or terrorist financing, as well as risk against card scheme compliance requirements and financial risk.
- You will have strong investigation skills and be confident conducting in-depth investigations.
- Experience drafting detailed internal Suspicious Activity Reports.
- You will be able to demonstrate examples of working to and achieving SLA’s and KPI’s.
- Confident in suggesting potential improvements and efficiencies to processes to your team lead.
- Have experience using different transaction monitoring and AML tools.
- Strong data analytics skills to interrogate data and make data driven decisions.
What You\’ll Be Doing
- Transaction Monitoring: Review suspicious transaction patterns to identify indicators of Fraud, AML, Terrorist Financing and other high risk indicators.
- Member Monitoring: Review changes in members activity to identify suspicious conduct.
- Suspicious Activity Reporting: Drafting internal Suspicious Activity Reports to share with the second line teams for review.
- Trend Analysis: Proactively analyse data on identified trends and suggest new transaction monitoring rules to the team lead.
- Stakeholder Management: Assist in managing internal stakeholders balancing expectations from internal teams with the need to achieve compliance with company policy and regulation.
- Performance Management: Achieve departmental SLA’s for reviewing cases and aid the team in achieving its KPI’s.
- Collaborative Communication: Build strong relationships with internal stakeholders, sharing insights and fostering a culture of ongoing monitoring risk management.
- Process & System Optimisation: Be proactive in suggesting potential areas of improvement and optimisation to the team leader.
- Reporting: Produce relevant reporting as required.
- Horizon Scanning: Keep abreast of upcoming regulation change and assess how it may impact upon departmental tasks.
- Time Management: Have strong organisational skills and be able to deliver quality work within departmental SLA’s.
Qualifications
- A minimum of 2 years of experience working in transaction monitoring analyst roles in payments and or business banking.
- Ideally hold an AML qualification such as ICA or ACAMS or equivalent.
- An understanding of the card acquiring and business banking space.
- Knowledge of both the UK and EU AML regulations.
- Strong data analysis skills with the ability to extract insights using SQL.
- Excellent communication and teamwork skills.
- Highly organized and have strong attention to detail.
- Highly motivated and enthusiastic individual who thrives working in a fast-paced environment.
- Excellent written and verbal communication skills and be confident speaking to various internal and external stakeholders.
- Be flexible to working outside of standard business hours if required.
Additional Information
- Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps.
- Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support.
- Cycle-to-Work Scheme.
- Health and Life Insurance.
- Pension Scheme.
- 25 days of Annual Leave (+ Bank Holidays).
- Office snacks every day.
- Friendly, comfortable and informal office environment in Milton Keynes or London.
Teya is for forward-thinkers and change-makers. We give greater priority to a growth mindset and the desire to learn over experience. We put our people first and focus on giving them the opportunities and challenges that foster personal growth. To build high-performing teams, we’re always looking for people with diverse backgrounds and experiences to join us.
Seniority level
Entry level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
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Transaction Monitoring - Due Diligence & Customer Monitoring Analyst employer: Teya
Contact Detail:
Teya Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transaction Monitoring - Due Diligence & Customer Monitoring Analyst
✨Tip Number 1
Familiarize yourself with AML regulations and compliance requirements in both the UK and EU. This knowledge will not only help you understand the role better but also demonstrate your commitment to the field during discussions.
✨Tip Number 2
Brush up on your data analysis skills, especially with SQL. Being able to extract insights from data is crucial for this role, and showcasing your analytical abilities can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed stakeholder expectations in previous roles. This will highlight your communication skills and ability to balance compliance with business needs, which is essential for this position.
✨Tip Number 4
Stay updated on current trends in transaction monitoring and fraud detection. Being knowledgeable about the latest tools and techniques will show that you're proactive and ready to contribute to Teya's mission.
We think you need these skills to ace Transaction Monitoring - Due Diligence & Customer Monitoring Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Due Diligence & Customer Monitoring Analyst position. Tailor your application to highlight relevant experience in transaction monitoring and compliance.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in transaction monitoring, fraud detection, and AML regulations. Provide specific examples of how you've successfully managed similar tasks in previous roles.
Showcase Data Analysis Skills: Since strong data analysis skills are crucial for this role, mention any experience you have with SQL or other data analysis tools. Include examples of how you've used data to drive decisions or improve processes.
Communicate Effectively: Demonstrate your excellent communication skills in your application. Use clear and concise language, and ensure that your writing is free of errors. This will reflect your ability to communicate with internal stakeholders effectively.
How to prepare for a job interview at Teya
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis, especially in relation to transaction monitoring. Highlight specific tools you've used, like SQL, and provide examples of how you've identified suspicious patterns or trends in the past.
✨Demonstrate Your Knowledge of AML Regulations
Familiarize yourself with both UK and EU AML regulations. During the interview, be ready to explain how these regulations impact transaction monitoring and compliance, and share any relevant experiences you have in this area.
✨Prepare for Behavioral Questions
Expect questions that assess your ability to work in a fast-paced environment. Think of examples where you've successfully managed multiple tasks or met tight deadlines, and be ready to discuss how you handle challenges and adapt to changing priorities.
✨Emphasize Team Collaboration
Teya values strong communication and teamwork. Be prepared to discuss how you've built relationships with internal stakeholders in previous roles, and share examples of how you've collaborated to achieve compliance and improve processes.
