Junior Product Manager in London

Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street. We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters. We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your Mission

• Support the roadmap and delivery of core product areas, helping to keep projects on track and aligned with team goals.
• Assist in gathering user insights through interviews, feedback sessions, and data reviews to spot key pain points.
• Help turn research findings into clear, actionable requirements; collaborate with Design, Engineering, Marketing, and Ops to prototype and iterate on new features.
• Contribute to prioritisation by weighing potential impact, balancing quick wins with long-term improvements.
• Track and share performance metrics (KPIs) after launch, highlighting ways to boost adoption, engagement, and retention.
• Support go-to-market plans: help prepare launch materials, coordinate with Customer Success, and ensure internal teams are aligned.
• Champion simplicity and usability by representing the customer’s perspective in design reviews and planning sessions.
• Assist in improving the tools and systems that support key user journeys like onboarding, activation, and retention.

Your Story

• 1–3 years of experience in product management, project coordination, or a related role, preferably in a tech, fintech, or SaaS environment.
• BA/BS in a technical, analytical, or business field (or equivalent practical experience).
• You think big picture but love diving into details to make sure nothing slips through the cracks.
• You take initiative in developing scalable solutions, are open to learning new tools, and are comfortable rolling up your sleeves to get the job done.
• Comfortable working through ambiguity and seeking guidance to define clear next steps.
• Data-curious: you help formulate hypotheses, gather data, and support A/B tests or other experiments to inform decisions.
• Effective communicator: you can craft clear documentation, share insights with stakeholders, and facilitate cross-functional collaboration.
• Customer-centric: you listen for user feedback, empathise with their needs, and aim to weave that understanding into every task.

Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.