Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and optimise email campaigns to enhance customer engagement and lifetime value.
- Company: Join Teya, a London-based service provider empowering small businesses across Europe since 2019.
- Benefits: Enjoy flexible hours, health support, generous leave, and a vibrant office environment.
- Why this job: Make a real impact in a supportive culture dedicated to helping local businesses thrive.
- Qualifications: 2+ years in CRM, strong copywriting, analytical skills, and proficiency in HubSpot required.
- Other info: Work from our Central London HQ at least 3 days a week.
The predicted salary is between 36000 - 60000 £ per year.
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street. We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters. We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.
Your Mission
- In the Email Marketing Specialist role, your mission is to improve customer lifetime value by designing, building, deploying and optimising our direct communications to customers, through email, WhatsApp, SMS and push.
- Delivers on a CRM strategy that improves the customer experience for Teya members, progressively improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel synchronisation through WhatsApp, SMS and through our product experience (including banners, push, content cards and more).
- Creates and manages CRM campaigns in HubSpot, designing workflows, creating A/B tests, analysing email performance, and optimising campaigns based on data insights.
- Supporting the launch of new products and features, and activating CRM campaigns to existing members to drive cross-sell of Teya’s product suite, including Business Account, Cash Advance and E-POS.
- Collaborates with local marketing teams across our 7 country operations (with 2 new markets launching over summer) to manage a communications calendar and ongoing processes, and delivers against our intake process for CRM communication support.
- Engages our member community to build empathy and understanding (combining with customer data) of communication that can have impact, and collaborates then to create high quality case studies and content.
- Works closely with the brand team to ensure the brand and tone of voice is represented through all customer communications.
Your Story
- You have at least 2 years' experience in a CRM role, comfortable building deploying CRM communications across an end-to-end process.
- You have strong copywriting skills in English and an instinct for great design.
- You’re proficient using CRM platforms like Hubspot and Braze.
- You’re highly analytical with proficiency in measuring email marketing performance, and interpreting data to make informed decisions.
- You have experience working with HTML for email customisation and troubleshooting.
- You have experience with design tools such as Figma and Canva.
- You’re highly organised with strong project management skills.
- You’re a great communicator and collaborator.
- You have a growth mindset with eagerness to learn and a hands-on attitude.
- You’re happy to work from our new headquarters in Central London at least 3-days a week.
The Perks
- We trust you, so we offer flexible working hours, as long it suits both you and your team.
- Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps.
- Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support.
- Cycle-to-Work Scheme.
- Health and Life Insurance.
- Pension Scheme.
- 25 days of Annual Leave (+ Bank Holidays).
- Office snacks every day.
- Friendly, comfortable and informal office environment in Central London.
Email Marketing Specialist employer: Teya
Contact Detail:
Teya Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Email Marketing Specialist
✨Tip Number 1
Familiarise yourself with Teya's mission and values. Understanding their commitment to supporting small businesses will help you align your communication style and demonstrate your passion for their cause during interviews.
✨Tip Number 2
Showcase your experience with CRM platforms, especially HubSpot. Be prepared to discuss specific campaigns you've managed, the strategies you employed, and the results you achieved to highlight your expertise.
✨Tip Number 3
Brush up on your analytical skills. Be ready to talk about how you've used data to optimise email marketing campaigns in the past, as this role heavily relies on data-driven decision-making.
✨Tip Number 4
Prepare examples of your collaboration with cross-functional teams. Since the role involves working with local marketing teams across multiple countries, demonstrating your ability to communicate effectively and manage projects will be crucial.
We think you need these skills to ace Email Marketing Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM roles, particularly focusing on email marketing and customer communication. Use keywords from the job description to align your skills with Teya's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting small businesses and your understanding of Teya's mission. Mention specific examples of how your previous work has improved customer engagement or lifetime value.
Showcase Your Copywriting Skills: Since strong copywriting is essential for this role, consider including a portfolio or samples of your best email campaigns. Highlight your ability to create engaging content that resonates with customers.
Demonstrate Analytical Skills: In your application, emphasise your analytical abilities by discussing how you've used data to optimise email marketing campaigns in the past. Include any metrics or results that demonstrate your impact.
How to prepare for a job interview at Teya
✨Showcase Your CRM Experience
Make sure to highlight your previous experience in CRM roles, especially any specific projects where you designed and deployed communications. Be ready to discuss the tools you've used, like HubSpot or Braze, and how they contributed to your success.
✨Demonstrate Your Analytical Skills
Prepare to talk about how you've measured email marketing performance in the past. Bring examples of A/B tests you've conducted and the insights you gained from data analysis that led to improved campaign outcomes.
✨Emphasise Your Copywriting and Design Skills
Since strong copywriting and design are crucial for this role, be ready to share samples of your work. Discuss your approach to creating engaging content and how you ensure it aligns with brand voice and tone.
✨Be Ready to Collaborate
Teya values collaboration across teams, so prepare examples of how you've worked with others in previous roles. Highlight your communication skills and how you've engaged with different stakeholders to achieve common goals.
