Staff Product Designer in London

Hello. We’re Teya.Teya was founded on a simple belief: local businesses deserve better.They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business.Teya exists to change that.We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work.We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from youAs a Staff Product Designer at Teya, you’ll be in the driver’s seat of some of our most impactful product bets. You’ll join a cross‑functional squad and take full ownership of how our products look, feel and work – from that first spark of an idea all the way to something merchants love using every day.You’ll dive into messy, real‑world problems faced by small and medium businesses, turn them into clear opportunities, and then design simple, elegant experiences that make a tangible difference to how they run and grow their business. One month you might be rethinking a critical onboarding journey; the next, you’re shaping new features that unlock entirely new value for our merchants.You’ll work side‑by‑side with Product, Engineering, Data and Operations, influencing strategy as much as execution. You’ll be the person in the room who champions the user, pushes the quality bar higher, and isn’t afraid to challenge how things are done when there’s a better way.If you love owning problems end‑to‑end, obsess over craft and usability, and get energy from shipping meaningful work in a fast‑moving environment, this role is for you.Your Mission Own end‑to‑end design for key product areas – from discovery and problem framing, through to UX/UI design, prototyping, and working with engineering on high‑quality delivery.Turn messy, ambiguous requirements into clear, actionable flows, wireframes and interfaces that balance user needs, business goals and technical constraints.Simplify complex user journeys and internal processes, making our products easier to understand, faster to use, and more delightful for our merchants.Partner with Product, Engineering, Data and Operations to define problems, prioritise opportunities and shape roadmaps, acting as a bridge between teams throughout the product lifecycle.Apply a mix of qualitative and quantitative insights (user interviews, usability testing, product analytics, experiments) to inform your decisions and iterate on your designs.Create clear, well‑structured design artefacts (user flows, wireframes, UI designs, prototypes, design specs) that help drive alignment and execution.Contribute to and help evolve our design system and standards, ensuring consistency and quality across surfaces and platforms.Experience and SkillsSolid experience 5+ years as a Product Designer / UX/UI Designer, including end‑to‑end ownership of complex product work (from discovery to shipped features). in a Neo