Warehouse Suppy Chain Agent

Warehouse Suppy Chain Agent

Milton Keynes Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Teya Services Ltd.

At a Glance

  • Tasks: Manage logistics for card terminals, ensuring smooth delivery and customer satisfaction.
  • Company: Join Teya, a dynamic payment service provider supporting local businesses across Europe.
  • Benefits: Enjoy flexible hours, health support, 25 days leave, and a vibrant office culture.
  • Why this job: Be part of a mission to empower small businesses and make a real impact.
  • Qualifications: Experience in logistics and a passion for customer service are essential.
  • Other info: Inclusive workplace with opportunities for growth and continuous learning.

The predicted salary is between 24000 - 36000 £ per year.

Hello! We\’re Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your Mission

Our mission is to deliver an outstanding customer experience from the very start of our customers journey with Teya.

We manage the terminal preparation, delivery, replacement and collection of UK merchants card terminals & equipment.

The UK Supply Chain team are based in the Milton Keynes Teya office. The UK Supply Chain team supports both Teya & 3rd party RMS logistics alongside our partners.

We also work alongside our sales & CR teams to ensure the best possible service for our customers.

Supply Chain can be broken down into 3 important aspects which is highlighted below:

  • Preparation – (Terminal builds, order preparation, firmware/ software updates & returns QA)
  • Dispatches
  • Returns/ Collections

Your Story

  • Experience in logistics: A proven track record of handling logistics requests
  • Customer Service Excellence – Demonstrates a strong customer service attitude, prioritizing customer satisfaction.
  • Interpersonal Communication – Proficient in interpersonal communication skills to effectively engage with various stakeholders.
  • Team Collaboration – Works effectively in a team-oriented environment, contributing to collective success.
  • Continuous Improvement – Embraces a mindset of continuous improvement, seeking ways to enhance processes and outcomes.
  • Adaptability To Pressure – Thrives in high-pressure situations, maintaining composure and efficiency.
  • Learning Agility – Enthusiastically embraces learning opportunities and welcomes new challenges.

The Perks

  • We trust you, so we offer flexible working hours, as long it suits both you and your team;
  • Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;
  • Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;
  • Cycle-to-Work Scheme;
  • Health and Life Insurance;
  • Pension Scheme;
  • 25 days of Annual Leave (+ Bank Holidays);
  • Office snacks every day;

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

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Warehouse Suppy Chain Agent employer: Teya Services Ltd.

At Teya, we pride ourselves on being an exceptional employer that champions the success of small, local businesses. Our Milton Keynes office fosters a high-energy and collaborative work culture, offering flexible working hours, comprehensive health benefits, and continuous learning opportunities to support your professional growth. Join us in making a meaningful impact while enjoying a supportive community dedicated to our mission.
Teya Services Ltd.

Contact Detail:

Teya Services Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Warehouse Suppy Chain Agent

✨Tip Number 1

Get to know Teya and its mission! Research the company’s values and how they support local businesses. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their story.

✨Tip Number 2

Practice your interpersonal communication skills! Since the role involves engaging with various stakeholders, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly during interviews.

✨Tip Number 3

Show off your customer service excellence! Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to delivering outstanding service, which is key for Teya.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and really want to be part of the Teya team!

We think you need these skills to ace Warehouse Suppy Chain Agent

Logistics Management
Customer Service Excellence
Interpersonal Communication
Team Collaboration
Continuous Improvement
Adaptability to Pressure
Learning Agility
Order Preparation
Terminal Builds
Firmware/Software Updates
Returns Quality Assurance
Stakeholder Engagement
High-Pressure Situations Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Warehouse Supply Chain Agent role. Highlight your logistics experience and customer service skills, as these are key for us at Teya. We want to see how your background aligns with our mission!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for supporting small businesses and how you can contribute to our team. We love hearing personal stories that connect to our mission.

Showcase Your Team Spirit: We value collaboration, so don’t forget to mention your experiences working in teams. Share examples of how you’ve contributed to collective success in previous roles, as this is super important for us.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our mission!

How to prepare for a job interview at Teya Services Ltd.

✨Know Your Logistics Inside Out

Make sure you brush up on your logistics knowledge before the interview. Understand the key processes involved in terminal preparation, dispatches, and returns. Being able to discuss these topics confidently will show Teya that you're serious about the role.

✨Showcase Your Customer Service Skills

Teya values customer service excellence, so be ready to share examples of how you've prioritised customer satisfaction in previous roles. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your commitment to their mission.

✨Communicate Effectively

Strong interpersonal communication is crucial for this role. Practice articulating your thoughts clearly and concisely. During the interview, engage with your interviewers by asking questions and showing genuine interest in their responses—this will highlight your collaborative spirit.

✨Embrace Continuous Improvement

Teya is looking for someone who embraces a mindset of continuous improvement. Be prepared to discuss how you've identified areas for enhancement in past roles and what steps you took to implement changes. This will show that you're proactive and eager to contribute to the team's success.

Warehouse Suppy Chain Agent
Teya Services Ltd.
Location: Milton Keynes
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