At a Glance
- Tasks: Design and evolve People systems to enhance the Teyan experience throughout their journey.
- Company: Join Teya, a dynamic payment and software service provider empowering small businesses across Europe.
- Benefits: Enjoy flexible working hours, health support, generous leave, and a friendly office environment.
- Why this job: Make a real impact in a supportive culture dedicated to helping local businesses thrive.
- Qualifications: Experience with People systems, strong customer focus, and ability to simplify complex processes required.
- Other info: Teya values diversity and is committed to creating an inclusive workplace for all.
The predicted salary is between 43200 - 72000 Β£ per year.
Hello! We\βre Teya.
Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.
At Teya we believe small, local businesses are the lifeblood of our communities.
Were here because we dont believe theres a level playing field that gives small businesses with a fighting chance against the giants of the high street.
Were here because we see banks and legacy service providers making things harder for them. We dont think the best technology or the best service should be reserved for those with the biggest headquarters.
Were here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.
Become a part of our story.
Were looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.
Your Mission
As our People Systems Architect, your mission is to build the platform or connected set of platforms that powers how the People team serves every Teyan. Youll ensure that our systems are not just functional, but intuitive, integrated, and designed to make People processes invisible where they can be, and seamless where they must be.
Whether a Teyan is onboarding, getting promoted, seeking support, or navigating change your goal is to ensure the experience is smooth, consistent, and effective. Youll treat every Teyan as a customer, building a service mindset into our systems and using every interaction as an opportunity to improve. Your work will free up time for our teams to focus on what matters most the missions they came to Teya to solve.
What youll be doing
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Design and evolve our People systems as a unified platform ensuring they support the Teyan experience across the entire lifecycle. Youll start with HiBob but think beyond it: integration, automation, and a single point of entry are your north star.
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Build scalable workflows that eliminate manual tasks, reduce friction for Teyans and the People team, and reflect our policies and structures accurately.
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Champion a customer experience mindset in everything you build: how would we design this if Teyans were our customers, and every interaction was a product moment?
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Connect systems and insights whether through APIs, dashboards, or reporting so we can translate every action into insight and every insight into improvement.
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Serve as the People teams main interface with Tech and Security, managing system access, permissions, and compliance requirements while enabling speed and simplicity.
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Lead the implementation of new modules or tools that enhance performance, compensation, or lifecycle workflows from testing through go-live and training.
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Drive data integrity and structured governance ensuring our records are clean, auditable, and actionable.
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Support the development of dashboards and reports that help the People team, Finance and leadership understand trends, risks, and opportunities.
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Train and empower the People team helping every team member get the most from our tools and platforms and identify new ways to make their work smoother.
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Continuously scan for opportunities to remove waste, automate requests, and eliminate friction for Teyans and People users alike.
Your Story
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58 years of experience managing or scaling People systems ideally with HiBob, but broader exposure to HR platforms and tooling is a plus.
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Experience integrating multiple platforms into one seamless employee experience, with a strong understanding of workflows, system design, and stakeholder needs.
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Proven ability to translate complex People processes into simple, scalable system workflows that create clarity and reduce time spent.
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Customer-obsessed mindset you care deeply about the experience of those using your tools and act quickly when things dont work.
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Strong working knowledge of system integrations, data models, and lifecycle events you know how to automate, structure, and govern.
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Comfortable working cross-functionally especially with Tech, Legal, Finance, and People teams and navigating multiple priorities.
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Bonus: experience with reporting tools like Tableau, Looker, or SQL especially if youre comfortable working with cloud data warehouses like Snowflake to shape data, power dashboards, and structure reports. Even better if youve worked in a high-growth or international environment, where systems needed to scale fast and insights needed to flow seamlessly across teams.
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Youre proactive, pragmatic, and always looking for ways to simplify and improve.
The Perks
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We trust you, so we offer flexible working hours, as long it suits both you and your team;
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Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;
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Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;
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Cycle-to-Work Scheme;
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Health and Life Insurance;
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Pension Scheme;
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25 days of Annual Leave (+ Bank Holidays);
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Office snacks every day;
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Friendly, comfortable and informal office environment in Central London.
Teya is proud to be an equal opportunity employer.
We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.
If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the applicationwe encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
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People Systems Solutions Architect (London) employer: Teya Services Ltd.
Contact Detail:
Teya Services Ltd. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land People Systems Solutions Architect (London)
β¨Tip Number 1
Familiarise yourself with HiBob and other HR platforms. Understanding their functionalities will help you demonstrate your ability to integrate and optimise these systems effectively during the interview.
β¨Tip Number 2
Showcase your experience in building scalable workflows. Be prepared to discuss specific examples where you've eliminated manual tasks and improved user experiences, as this aligns closely with Teya's mission.
β¨Tip Number 3
Emphasise your customer-obsessed mindset. Think about how you can convey your passion for enhancing user experiences and how you've acted on feedback in previous roles to improve systems.
β¨Tip Number 4
Prepare to discuss your cross-functional collaboration skills. Teya values teamwork across departments, so be ready to share instances where you've successfully worked with Tech, Legal, or Finance teams to achieve common goals.
We think you need these skills to ace People Systems Solutions Architect (London)
Some tips for your application π«‘
Understand the Company Culture: Before applying, take some time to understand Teya's mission and values. Highlight how your personal values align with their commitment to supporting small, local businesses in your application.
Tailor Your CV: Make sure your CV reflects your experience with People systems and any relevant tools like HiBob. Emphasise your customer-centric mindset and ability to simplify complex processes, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about improving the employee experience and how your skills can contribute to Teya's mission. Use specific examples from your past experiences that demonstrate your ability to design intuitive systems.
Showcase Relevant Skills: Highlight your experience with system integrations, data models, and reporting tools. If you have worked in high-growth environments, mention this to show your capability to adapt and scale systems effectively.
How to prepare for a job interview at Teya Services Ltd.
β¨Understand Teya's Mission
Before your interview, take some time to understand Teya's mission and values. Familiarise yourself with how they support small businesses and the importance of their services. This will help you align your answers with their goals and demonstrate your commitment to their cause.
β¨Showcase Your Customer-Obsessed Mindset
As a People Systems Solutions Architect, it's crucial to exhibit a customer-centric approach. Prepare examples from your past experiences where you prioritised user experience and improved processes for end-users. This will highlight your ability to think like a customer and enhance the Teyan experience.
β¨Demonstrate Technical Proficiency
Be ready to discuss your experience with HR platforms, particularly HiBob, and any integrations you've managed. Highlight your understanding of system design, data models, and lifecycle events. This will show that you have the technical skills necessary to excel in the role.
β¨Prepare for Cross-Functional Collaboration
Teya values collaboration across various teams. Think of examples where you've successfully worked with Tech, Legal, or Finance teams to achieve a common goal. This will illustrate your ability to navigate multiple priorities and work effectively in a cross-functional environment.