Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist small merchants by resolving queries and educating them about our products.
- Company: A leading payment service provider in Greater London with a supportive culture.
- Benefits: Comprehensive health support, career progression, and a friendly work environment.
- Why this job: Join a dynamic team and help small businesses thrive while growing your own skills.
- Qualifications: Strong problem-solving skills and proficiency in MS Office required.
- Other info: Great opportunities for personal and professional growth in a vibrant setting.
The predicted salary is between 36000 - 60000 £ per year.
A payment service provider in Greater London is seeking a Customer Operations team member to handle incoming communications from small merchants. The role involves resolving queries effectively and educating clients about products.
Ideal candidates will have strong problem-solving skills and proficiency in MS Office.
The company offers a supportive culture with growth opportunities and comprehensive benefits, including health support and a career progression ladder.
Merchant Support & Education Specialist employer: Teya Services Ltd.
Contact Detail:
Teya Services Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merchant Support & Education Specialist
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially those related to merchant support. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your problem-solving skills! Think of common issues small merchants might face and how you would resolve them. Being prepared with real-life examples will make you stand out during interviews.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Merchant Support & Education Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your problem-solving skills and experience with customer support. We want to see how you’ve helped clients in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping small merchants and how your skills align with our mission. Let us know what excites you about this role!
Show Off Your MS Office Skills: Since proficiency in MS Office is key for this role, make sure to mention any relevant experience you have. Whether it’s creating reports or managing spreadsheets, we want to see your expertise in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Teya Services Ltd.
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the payment services offered by the company. Understanding their products will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've effectively resolved customer queries in the past. Think of specific situations where your problem-solving skills made a difference. This will demonstrate your ability to handle the challenges of the role.
✨Brush Up on MS Office
Since proficiency in MS Office is key for this position, take some time to refresh your skills. Be ready to discuss how you’ve used these tools in previous roles, especially in managing communications or data.
✨Emphasise Your Growth Mindset
The company values growth opportunities, so be prepared to talk about your career aspirations. Share how you see yourself progressing within the company and how you can contribute to its supportive culture.
