About Us
Textron Specialized Vehicles are a global manufacturer of golf cars, utility and personal transportation vehicles, side-by-sides, all-terrain vehicles, professional turf-care equipment, and ground support equipment.
At Ransomes Jacobsen Ltd, we design and manufacture professional turf-care equipment under the brands of Ransomes and Jacobsen. Our mission is to be the premier supplier of high-quality and environmentally conscious turf equipment, providing superior performance for our customers. From prestigious championship golf courses to the World Cup, for more than a century, the most important turf in the world has been manicured by our brand.
We recognise that our success, and future success, is tied directly to our people. We are looking for a Senior Quality Engineer to lead quality activities at our Ipswich manufacturing site. This is a hands-on role combining technical problem solving, leadership responsibility for Quality Technicians and ownership of the site Integrated Management System (IMS). The role is critical in protecting the customer, driving continuous improvement, and ensuring compliance with ISO standards.
About the Role
Your responsibilities include, but are not limited to:
Quality Leadership & Problem Solving
Lead investigations into internal and field quality issues, ensuring:
Effective containment to protect the customer
Timely recovery to minimise production disruption
Robust long-term corrective actions to prevent recurrence
Drive structured problem solving (e.g. 8D/CAPA) across cross-functional teams
Provide technical leadership and interface with Engineering, Operations and Supply Chain to resolve issues
Support Operations and Team Leaders in delivering sustained quality improvement
Process & Product Quality Improvement
Develop and improve inspection, testing and evaluation methods to improve defect detection and prevention
Utilise data to identify trends and drive targeted improvement actions across the business
Monitor and improve key KPIs (e.g. PPM, non-conformance, and disruption to production)
Support new product introduction activities, ensuring quality requirements translate into effective production controls
Integrated Management System (IMS) Ownership
Own and maintain the site Integrated Management System (IMS), ensuring it remains up to date, effective and compliant
Lead preparation for external audits, including ISO9001 certification audits
Act as the primary Quality interface with external auditors (e.g. BSI)
Support the EH&S Manager in maintaining and auditing ISO14001 and ISO45001 systems
Ensure processes, procedures and records reflect current practice and drive standardisation across the site
Standards, Compliance & Support
Maintain quality standards to maximise product reliability and minimise defects, scrap and rework
Provide technical support across departments based on quality data and analysis
Ensure alignment to ISO9001 and internal quality system requirements
About You
Educated to degree level or equivalent in an Engineering related field, OR relevant experience considered in lieu
Five or more years’ experience in a manufacturing quality environment
Strong working knowledge of ISO9001 (ISO14001 / ISO45001 desirable)
Proven experience in structured problem solving (8D, CAPA, root cause analysis)
Experience managing or leading quality inspection or technician teams
Ability to read and interpret engineering drawings and GD&T
Strong analytical, communication and organisational skills
Data-driven with a structured, hands-on approach
Why us?
Work life balance promoted with every other Friday off
30 days annual leave
Competitive rate of pay, reviewed annually
Enhanced Company pension
Life assurance of four times your annual salary
Comprehensive Employee Assistance Program for you and your immediate family
Access to Textron University’s self-service training platform
Eye care scheme
Discounts on gym memberships, shopping and travel through Perks at Work
Winter flu vaccination voucher
