Senior Quality Engineer in Suffolk

DescriptionAbout UsTextron Specialized Vehicles are a global manufacturer of golf cars, utility and personal transportation vehicles, side-by-sides, all-terrain vehicles, professional turf-care equipment, and ground support equipment.At Ransomes Jacobsen Ltd, we design and manufacture professional turf-care equipment under the brands of Ransomes and Jacobsen. Our mission is to be the premier supplier of high-quality and environmentally conscious turf equipment, providing superior performance for our customers. From prestigious championship golf courses to the World Cup, for more than a century, the most important turf in the world has been manicured by our brand.We recognise that our success, and future success, is tied directly to our people. We are looking for a Senior Quality Engineer to lead quality activities at our Ipswich manufacturing site. This is a hands-on role combining technical problem solving, leadership responsibility for Quality Technicians and ownership of the site Integrated Management System (IMS). The role is critical in protecting the customer, driving continuous improvement, and ensuring compliance with ISO standards.About the RoleYour responsibilities include, but are not limited to:Quality Leadership & Problem SolvingLead investigations into internal and field quality issues, ensuring:Effective containment to protect the customerTimely recovery to minimise production disruptionRobust long-term corrective actions to prevent recurrence Drive structured problem solving (e.g. 8D/CAPA) across cross-functional teamsProvide technical leadership and interface with Engineering, Operations and Supply Chain to resolve issues Support Operations and Team Leaders in delivering sustained quality improvement Process & Product Quality ImprovementDevelop and improve inspection, testing and evaluation methods to improve defect detection and prevention Utilise data to identify trends and drive targeted improvement actions across the business Monitor and improve key KPIs (e.g. PPM, non-conformance, and disruption to production)Support new product introduction activities, ensuring quality requirements translate into effective production controls Integrated Management System (IMS) OwnershipOwn and maintain the site Integrated Management System (IMS), ensuring it remains up to date, effective and compliantLead preparation for external audits, including ISO9001 certification auditsAct as the primary Quality interface with external auditors (e.g. BSI)Support the EH&S Manager in maintaining and auditing ISO14001 and ISO45001 systemsEnsure processes, procedures and records reflect current practice and drive standardisation across the siteStandards, Compliance & SupportMaintain quality standards to maximise product reliability and minimise defects, scrap and rework Provide technical support across departments based on quality data and analysisEnsure alignment to ISO9001 and internal quality system requirementsQualificationsAbout YouEducated to degree level or equivalent in an Engineering related field, OR relevant experience considered in lieuFive or more years’ experience in a manufacturing quality environmentStrong working knowledge of ISO9001 (ISO14001 / ISO45001 desirable) Proven experience in structured problem solving (8D, CAPA, root cause analysis) Experience managing or leading quality inspection or technician teamsAbility to read and interpret engineering drawings and GD&T Strong analytical, communication and organisational skills Data-driven with a structured, hands-on approachWhy us?Work life balance promoted with every other Friday off30 days annual leaveCompetitive rate of pay, reviewed annuallyEnhanced Company pensionLife assurance of four times your annual salaryComprehensive Employee Assistance Program for you and your immediate familyAccess to Textron University’s self-service training platformEye care schemeDiscounts on gym memberships, shopping and travel through Perks at WorkWinter flu vaccination voucherJob Field: QualityJob Type: ExperiencedSchedule: Full-timeShift: First ShiftJob Level: Manager with Direct Reports