Supplier Quality Engineer in Ipswich

About Us

Textron Specialized Vehicles are a global manufacturer of golf cars, utility and personal transportation vehicles, side-by-sides, all-terrain vehicles, professional turf-care equipment, and ground support equipment. At Ransomes Jacobsen Ltd, we design and manufacture professional turf-care equipment under the brands of Ransomes and Jacobsen. Our mission is to be the premier supplier of high-quality and environmentally conscious turf equipment, providing superior performance for our customers.

We recognise that our success, and future success, is tied directly to our people. We are looking for a Supplier Quality Engineer to join the Company in Ipswich, Suffolk.

About the Role

This role is responsible for driving quality performance across the supplier base through incoming inspection activities, supplier quality assurance, problem resolution, root cause analysis, and continuous improvement initiatives. Working closely with suppliers and internal stakeholders, the successful candidate will help ensure the consistent supply of high-quality components that meet engineering, manufacturing and customer requirements.

Responsibilities include, but are not limited to:

• Owning supplier measurement processes and inspecting incoming goods to engineering drawings and specifications to confirm conformance;
• Logging all supplier quality issues and where appropriate issuing requests for corrective/preventative action;
• Working with production line personnel for supplier related line failures;
• Controlling non-conforming products;
• Providing quality-related technical support and guidance to internal departments, suppliers and other stakeholders;
• Driving FMA activities reviewing quality history, design & PFMEA as required to ensure engineering commodity Design Verification Plan robustness;
• Reviewing warranty data, investigating RCCA aiming for highest customer satisfaction;
• Analysing supplier and quality performance to identify trends, recommend corrective actions, and drive continuous improvement initiatives;
• Reviewing engineering drawings, specifications and quality documentation to ensure compliance with customer, regulatory and company requirements;
• Leading problem resolution and root cause activity with suppliers and internal stakeholders to ensure continuity of supply of assured parts;
• The returning, tracking, and documenting of rejected goods to suppliers;
• Interfacing with various engineers & departments to ensure suppliers are fully supporting effective operations;
• Developing quality planning APQP/PPAP activity plans for new projects and supplier visits;
• Management of PPAP activities, including parts readiness, agreeing part quality standards & part approvals;
• Supplier audit & assessment conducted against programme timing;
• Supporting and participating in internal quality system and process audits, as required;
• Ensuring application approvals are complete with relative parties identified with PPAP & NPI;
• Supporting purchasing strategy through quality planning and data analysis development;
• Owning, monitoring and presenting key supplier quality performance metrics, including supplier PPM, corrective actions, non-conforming material trends, PPAP status and other relevant KPI data;
• Recommending and supporting improvements to quality processes, procedures, documentation and data collection systems;
• Other reasonable duties as required.

Qualifications

• Educated to a minimum of HNC level (or equivalent) in an Engineering or other relevant technical discipline;
• A degree in Engineering, Manufacturing, Quality, or a related discipline would be advantageous;
• A minimum of two years' relevant experience within a Quality environment is essential;
• Ability to read and interpret engineering drawings and specifications;
• Good working knowledge of quality standards and systems, including ISO9001 or the equivalent standard;
• Ability to successfully conduct supplier-based audits and support procurement onboarding;
• Knowledge of quality improvement and problem-solving tools (e.g. 8D, Root Cause Analysis, PFMEA, APQP, PPAP etc.);
• Strong analytical, problem-solving and interpersonal skills;
• Effective team player with the ability to work collaboratively across functions;
• Capable of exerting influence and personal authority;
• Confident with excellent communication skills;
• Computer literate;
• Self-motivated and customer oriented.

What we Offer:

• Work life balance promoted with every other Friday off;
• 30 days annual leave;
• Competitive rate of pay, reviewed annually;
• Enhanced Company pension;
• Life assurance of four times your annual salary;
• Comprehensive Employee Assistance Program for you and your immediate family;
• Access to Textron University's self-service training platform;
• Eye care scheme;
• Discounts on gym memberships, shopping and travel through Perks at Work;
• Onsite golf course and football pitch;
• Winter flu vaccination voucher.

Job Field: Quality

Job Type: Standard

Schedule: Full-time

Shift: First Shift

Job Level: Individual Contributor