At a Glance
- Tasks: Engage with stakeholders and manage inquiries to support sustainability standards.
- Company: Join a global non-profit driving positive change in the fashion industry.
- Benefits: Remote work, competitive salary, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for professional growth in a diverse team.
- Why this job: Be part of a mission to reduce climate change through sustainable practices.
- Qualifications: Experience in stakeholder engagement and knowledge of sustainability standards required.
The predicted salary is between 48000 - 60000 £ per year.
- Interim Standards Engagement Coordinator
- Reports to: Interim Standards Engagement Lead
- Remote – UK, Europe
About Us
Textile Exchange is a global non-profit driving positive impact on climate change across the fashion and textile industry.
It guides a growing community of brands, manufacturers, and farmers towards more purposeful production from the very start of the supply chain.
By 2030, its goal is to guide the industry to achieve a 45% reduction in greenhouse gas emissions within fiber and raw material production.
Its focus is holistic and interconnected, accelerating the adoption of practices that improve the state of our water, soil health, and biodiversity too.
For real change to happen, everyone needs a clear path to positive impact.
That’s why Textile Exchange believes that approachable, step-by-step instruction paired with collective action can change the system to make preferred materials and fibers an accessible default, mobilizing leaders through attainable strategies, proven solutions, and a driven community.
At Textile Exchange, materials matter. To learn more, visit
Textile Exchange. org.
Working at Textile Exchange
We work remotely with a team located in 20+ countries.
We are a diverse group committed to harnessing the strengths of the global textile industry to accelerate change toward climate and other key environmental goals.
We work collaboratively on important environmental issues around the world by working and interacting with farming groups, processors, brands, retailers, and environmental experts in the textile and fashion industries around the world.
We offer an opportunity to join a cutting-edge global environmental nonprofit and to help strengthen the impact of our organization.
Position Summary
We are seeking an experienced Standards Engagement Senior Coordinator to provide maternity leave cover for a 12-month period beginning in October 2026.
This role is responsible for maintaining continuity across Textile Exchange's Standards Engagement function during a significant period of implementation across our standards system.
Working closely with the Standards Engagement Lead and cross-functional teams, the Senior Coordinator will ensure stakeholders continue to receive timely, accurate, and consistent support while maintaining trusted relationships across the industry.
The successful candidate will play a key role in stakeholder case management, community engagement, knowledge management, and continuous improvement initiatives that support the implementation of Textile Exchange's standards.
Because this is a maternity cover, the successful candidate must be able to contribute quickly with limited onboarding.
An intermediate working knowledge of Textile Exchange's standards system—or comparable sustainability standards, certification, and assurance systems—is essential to effectively interpret stakeholder inquiries, provide practical guidance, and coordinate across internal teams.
- Primary Duties and Responsibilities
- 1. Stakeholder Case Management & Technical Interpretation
- Triage incoming stakeholder inquiries, assess the nature and complexity of each request, and assign internal subject matter experts and responders as needed to gather technical input and ensure accurate, timely, and consistent responses.
- Serve as one of the primary point of contact for stakeholder inquiries related to Textile Exchange's standards, certification system, and implementation requirements.
- Provide timely, accurate, and practical guidance by interpreting standards, policies, procedures, certification requirements, and supporting guidance documents.
- Manage stakeholder expectations while identifying when complex policy questions require escalation to subject matter experts.
- Ensure a high standard of customer service and consistency across all stakeholder interactions.
- Monitor service levels and case performance to ensure stakeholders receive consistent and responsive support.
- Identify recurring inquiry trends, operational challenges, and opportunities to improve stakeholder experience.
- 2. Standards Hub & Knowledge Management
- Maintain and continuously improve Textile Exchange's Standards Hub Community to ensure stakeholders have access to current, accurate, and user-friendly resources.
- Coordinate the publication and organization of guidance documents, policy updates, announcements, FAQs, webinar recordings, and implementation resources.
- Develop, maintain, and update stakeholder-facing policy summaries and implementation write-ups that accompany monthly standards publications, helping stakeholders understand what new or revised policies mean in practice and how they should be implemented.
- Identify opportunities to strengthen self-service resources, improve content discoverability, and reduce recurring stakeholder inquiries through proactive knowledge management.
- 3. Standards Communications & Newsletter Coordination
- Lead the planning, coordination, and approval of Textile Exchange's Standards Newsletter, ensuring timely communication of standards updates, policy publications, implementation resources, and key announcements.
- Collaborate with Standards, Assurance, Communications, and other internal teams to identify content priorities, gather technical input, and coordinate publication timelines.
- Translate complex technical and policy information into clear, stakeholder-focused content
- Maintain consistency across Textile Exchange's standards communications by ensuring updates are accurately reflected across the Standards Newsletter, Standards Hub, standards webpages, policy pages, and other stakeholder-facing resources.
- Secondary Duties and Responsibilities
- 1. Stakeholder Feedback & Reporting
- Support administration and continuous improvement of Textile Exchange's stakeholder feedback systems.
- Analyze stakeholder feedback and inquiry trends to identify recurring themes and opportunities for improvement.
- Contribute to recommendations that improve guidance, training materials, and stakeholder resources.
- 2. Cross-Functional Collaboration
- Collaborate with Standards, Assurance, Data & Technology, Communications, Industry Engagement, and other internal teams to ensure coordinated stakeholder support.
- Contribute to implementation activities across Textile Exchange's standards system by supporting cross-functional planning and communication.
- Participate in continuous improvement initiatives that strengthen stakeholder engagement and operational effectiveness.
- Minimum Qualifications
- Bachelor's degree or equivalent professional experience in sustainability, environmental science, supply chain, business, stakeholder engagement, or a related field.
- 2+ yearsin stakeholder engagement, sustainability standards, certification, customer success, program coordination, or a related role.
- Intermediate working knowledge of Textile Exchange's standards system or comparable sustainability standards and certification frameworks is required.
- Demonstrated ability to interpret technical requirements and communicate them clearly to diverse stakeholder audiences.
- Experience managing stakeholder inquiries or case management systems.
- Excellent written, verbal, and interpersonal communication skills.
- Experience using Salesforce or similar CRM platforms.
- Proficiency with Microsoft Office Suite and virtual collaboration tools.
Demonstrated interest in Textile Exchange’s vision, mission, and goals.
- Employment Package
- Full-Time Position, 40 Hours a Week
- Required travel: less than 10%
- Annual Salary Range: $60,000 - $75,000 USD
Interim Standards Engagement Senior Coordinator in London employer: Textile Exchange
Textile Exchange is an exceptional employer, offering a unique opportunity to work remotely within a diverse team dedicated to driving positive environmental change in the fashion and textile industry. With a strong focus on employee growth, collaborative work culture, and meaningful engagement with stakeholders, employees are empowered to make a significant impact while enjoying the flexibility of remote work across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Interim Standards Engagement Senior Coordinator in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Textile Exchange.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Textile Exchange.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Textile Exchange.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Textile Exchange. Apply directly through us to stand out!
We think you need these skills to ace Interim Standards Engagement Senior Coordinator in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Textile Exchange. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Interim Standards Engagement Senior Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Textile Exchange
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Textile Exchange. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
