TEXO Recruitment are currently recruiting for a Logistics Department Administrator for our external client based in Cramlington.
We are looking for an organised and proactive Logistics Department Administrator to support the smooth day-to-day running of the dispatch and logistics operations.
This is a customer-facing role where you will be responsible for coordinating dispatches, liaising with customers, suppliers and transport providers, and ensuring orders are processed and delivered accurately and on time.
Key Responsibilities
- Manage daily dispatches, ensuring orders are prepared, packed and shipped accurately and on time.
- Produce courier labels, shipping documentation and contents advice for multi-parcel consignments.
- Liaise with shop-floor staff to coordinate order readiness, packing requirements and dispatch priorities.
- Work closely with internal departments to resolve order and dispatch queries.
- Communicate professionally with customers regarding delivery updates, dispatch queries and order information.
- Liaise with suppliers, couriers and transport companies to arrange collections, track consignments and resolve delivery issues.
- Process customer orders and maintain accurate order records.
- Assist with stock management, including monitoring stock levels and updating systems as required.
- Maintain clear and accurate administrative records and reports.
- Previous experience in a logistics, dispatch, warehouse administration or similar role.
- Experience producing courier labels and managing multi-parcel dispatches.
- Experience with stock management and order processing.
- Strong administration and organisational skills with excellent attention to detail.
- Proficient in Microsoft Office, particularly Excel and Word.
- Strong customer service and communication skills.
- Ability to build effective working relationships with customers, suppliers, transport providers, shop-floor staff and internal departments.
- Ability to manage competing priorities, work accurately under pressure and meet dispatch deadlines.
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Logistics Administrator in Cramlington employer: TEXO Recruitment
TEXO Recruitment is an exceptional employer, offering a dynamic work environment in Plymouth where you can lead significant recladding and building remediation projects. With a strong focus on employee growth, safety, and quality assurance, we provide comprehensive training and support to ensure your success while fostering a collaborative culture that values innovation and excellence.
