Virtual Assistant

Virtual Assistant

Full-Time 30000 - 40000 £ / year (est.) Working from home possible
Texas Sports Academy Main

At a Glance

  • Tasks: Manage billing operations, issue invoices, track payments, and handle family inquiries.
  • Company: Texas Sports Academy, a K-12 school for elite student-athletes.
  • Benefits: Fully remote role with potential for contract extension based on performance.
  • Other info: Opportunity to work in a supportive environment with a focus on accuracy and professionalism.
  • Why this job: Join a dynamic team supporting student-athletes while honing your professional skills.
  • Qualifications: Excellent English, billing experience, attention to detail, and strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

About the Role

Texas Sports Academy is a K-12 school designed for serious student‑athletes who want both elite academics and high‑level athletic development.

Students cover 2x the material in just 2 hours a day, using the same 2‑Hour Learning model as Alpha Schools.

That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard.

We are hiring a Virtual Assistant to own our billing operations.

This is a focused role centered on invoicing, payment tracking, and family billing communication.

You will make sure invoices go out on time, payments are recorded accurately, and any billing questions from families are handled clearly and professionally.

This is a fully remote, full‑time three‑month contract with potential to extend based on performance and ongoing needs.

We are looking for someone with excellent written and spoken English, sharp attention to detail, and a track record of handling billing or accounts receivable work independently.

You are comfortable working with numbers, chasing outstanding balances without escalating the temperature, and keeping records clean.

We care more about the accuracy and consistency you have delivered than the credentials on your resume.

  • What You’ll Do
  • Issue Invoices: Generate and send accurate invoices to families on the defined billing cadence, applying the correct tuition, fees, and adjustments for each account.
  • Track Payments: Record incoming payments, reconcile them against open invoices, and keep every account current in our billing system.
  • Follow Up on Balances: Send reminders, follow up professionally on past‑due invoices, and accelerate the small number of accounts that need attention from leadership.
  • Handle
  • Billing

Questions: Respond to family billing questions over email quickly and clearly, resolving straightforward issues directly and looping in leadership on anything unusual.

  • Maintain Clean Records: Keep the billing system organized, accurate, and audit‑ready, including account details, payment history, and adjustments.
  • Report on Billing Status: Provide a weekly summary of invoices sent, payments received, and outstanding balances so leadership always knows where things stand.

Qualifications

  • Perfect English: Excellent written and spoken English is the hard requirement for this role. Every invoice, reminder, and reply must read as clear, professional, and on‑brand.
  • Billing or Accounts Receivable Experience: You have handled invoicing, payment reconciliation, or accounts receivable work and can walk through the process you followed.
  • Attention to Detail: You can be trusted with every invoice amount, payment record, and account balance without exception.
  • Professional Communication: You can chase an overdue balance and keep the relationship intact. Your tone stays calm, clear, and respectful in every message.
  • Reliable Home Setup: Quiet workspace, strong internet, and availability during standard U. S. business hours (Central Time preferred).
  • Location: Fully remote. U. S. work authorization required.
  • Bonus Points
  • Quick Books, Stripe, or Similar Billing Platforms: Hands‑on experience with common invoicing, payment processing, or accounting tools.
  • School or Membership Billing Experience: Prior experience handling family, member, or subscription billing at a school, gym, or similar organization.
  • Bilingual (English/Spanish): Ability to communicate with Spanish‑speaking families.
  • AI Forward: Comfort using AI tools to draft communications and speed up repetitive work.
  • #J-18808-Ljbffr

Virtual Assistant employer: Texas Sports Academy Main

Texas Sports Academy is an exceptional employer for a Remote Software Engineer, offering a unique opportunity to work directly with founders in a dynamic, AI-forward environment. With a strong emphasis on innovation and rapid feature deployment, employees enjoy a collaborative culture that prioritises meaningful contributions and personal growth, all while working remotely from India or Pakistan. The academy's commitment to leveraging cutting-edge AI tools ensures that engineers are at the forefront of technology, making a tangible impact on the educational experience.

Texas Sports Academy Main

Contact Details:

Texas Sports Academy Main Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Virtual Assistant

Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at Texas Sports Academy Main. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Texas Sports Academy Main before they even post them.

Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Virtual Assistant

Communication Skills
Problem-Solving Skills
Time Management
Organizational Skills
Attention to Detail
Adaptability
Flexibility

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to Texas Sports Academy Main:Your cover letter is your chance to shine! Tell us why you want to work at Texas Sports Academy Main specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Texas Sports Academy Main!

How to prepare for a job interview at Texas Sports Academy Main

Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.