At a Glance
- Tasks: Lead the Front of House team and ensure legendary service for our guests.
- Company: Join Texas Roadhouse, a people-first company serving legendary steaks.
- Benefits: Enjoy flexible schedules, discounts, and a comprehensive rewards package.
- Other info: Great career growth opportunities and community support initiatives.
- Why this job: Be part of a fun culture while making a real impact on guest experiences.
- Qualifications: Passion for people and experience in managing teams.
The predicted salary is between 51000 - 61000 £ per year.
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?
Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!
Your Responsibilities Would Include:
- Driving sales, steps of service, and guest satisfaction
- In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
- Providing or directing all Front of House training
- Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
- Managing liquor orders and controlling liquor costs
- Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
- Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
- Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees
- Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
- Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
- Understanding, managing, and practicing safe food handling procedures
At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Requirements:
We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
- A choice of medical plans that are best in class
- Dental and Vision Insurance
- Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
- Adoption Assistance
- Short-Term and Long-Term Disability
- Life, Accident and Critical Illness Insurance
- Identity Theft Protection
- Employee Assistance Program
- Business Travel Insurance
- 401(k) Retirement Plan
- Flexible Spending Accounts
- Tuition Reimbursements up to $5,250 per year
- Monthly Profit-Sharing Program
- Quarterly Restricted Stock Units Program
- Many opportunities to support your community
- Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Service Manager in Liverpool employer: Texas Roadhouse, Inc.
At Texas Roadhouse, we pride ourselves on being a people-first company that fosters a vibrant and fun work culture. As a Service Manager, you'll enjoy flexible schedules, competitive pay, and a comprehensive benefits package that includes medical plans, paid leave, and opportunities for career growth. Join us in delivering Legendary Food and Legendary Service while making a meaningful impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Texas Roadhouse, Inc.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Texas Roadhouse, Inc.
Don't be shy about reaching out to Texas Roadhouse, Inc. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Service Manager in Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Texas Roadhouse, Inc. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Texas Roadhouse, Inc.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
