At a Glance
- Tasks: Be the friendly face of our busy medical practice and manage patient interactions.
- Company: Join Royal Primary Care, part of Chesterfield Royal Hospital Foundation Trust.
- Benefits: Enjoy NHS pension, training opportunities, and well-being initiatives.
- Other info: Inclusive culture with a focus on employee happiness and career growth.
- Why this job: Make a difference in patients' lives while developing your skills in a supportive environment.
- Qualifications: GCSEs in Maths and English, basic IT skills, and customer service experience.
The predicted salary is between 24000 - 36000 £ per year.
An opportunity has arisen to join our growing team at Royal Primary Care, and we are looking for an enthusiastic Receptionist/Administrator to work within our busy medical practice in the Chesterfield area. We are looking to employ a receptionist/administrator to join our busy GP practice based in the Chesterfield area.
1 x 37.5 hours per week - Full-Time
Responsibilities
- Ensure the reception area is manned and welcoming at all times.
- Process personal and telephone requests for appointments, home visits, and telephone consultations, directing callers to the appropriate healthcare professional.
- Complete all reception and administrative tasks in a timely and accurate manner, process and distribute incoming and outgoing mail.
- Take and relay messages promptly, ensuring effective communication between patients and clinical staff.
- Process repeat prescriptions in accordance with Practice guidelines.
- Enter and manage patient data accurately on the computer system (SystmOne).
- Respond to enquiries from patients, colleagues, and external healthcare providers.
- Clear and re-stock consulting rooms as required.
- Provide general clerical support, including word processing, filing, photocopying, diary management, and scanning.
- Monitor and maintain office and clinical stationery supplies.
- Handle clinical waste appropriately, ensuring it is taken to designated areas.
- Keep the reception area, noticeboards, and leaflet displays tidy and well-organised.
- Undertake note sorting, scanning, and administrative duties relating to patient records and Practice documentation.
Essential
- GCSEs in Maths and English (Grade C/4 or above).
- Basic IT skills, including familiarity with Microsoft Office.
- Experience working with the public, ideally in a reception or customer service environment.
- Understanding of basic office procedures.
Benefits
Royal Primary Care surgeries are part of Chesterfield Royal Hospital Foundation Trust and this brings the benefits of being part of a larger organisation. As well as an NHS pension, you’ll have access to training and development opportunities and a whole raft of well-being initiatives to look after your physical and mental health. At Royal Primary Care, your happiness is at the heart of our appraisal system, and we place great importance on everyone feeling included. You’ll have an equal say in how we look after you through access to our annual staff survey. Please note although this is not Agenda for Change - we do offer our employees a good package of benefits.
Receptionist/Administrator in Chesterfield employer: Texas Medical Marketplace
At Royal Primary Care, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and development. Located in the Chesterfield area, our busy medical practice provides a fulfilling environment where you can grow your skills while contributing to the health of the community. With access to NHS benefits, training opportunities, and a commitment to inclusivity, we ensure that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administrator in Chesterfield
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
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Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
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We think you need these skills to ace Receptionist/Administrator in Chesterfield
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Texas Medical Marketplace, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Texas Medical Marketplace, and how you can make a difference!
How to prepare for a job interview at Texas Medical Marketplace
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
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Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Texas Medical Marketplace appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Texas Medical Marketplace supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
