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- Tasks: Provide a professional front of house service and assist with patient management.
- Company: Join a supportive healthcare team dedicated to patient care.
- Benefits: Gain valuable experience in a dynamic environment with training opportunities.
- Why this job: Make a difference in patients' lives while developing essential skills.
- Qualifications: Strong communication skills and a commitment to confidentiality.
- Other info: Ideal for those looking to grow in the healthcare sector.
The predicted salary is between 24000 - 36000 £ per year.
To provide a professional front of house and telephone service. To answer enquiries, receive and relay messages, both in person and on the telephone, from patients and hospital staff, using knowledge of hospital procedures to maintain a professional front of house service. To meet the needs of the service of all users and take into account special requirements including communication impairments.
Responsibilities
- Assist with the set up and close down of the department for the core working hours.
- Prepare patient notes and documentation needed for clinics; during clinic sessions you will receive patients into the department, electronically check them in and on completion of their appointment session you will reconcile and book any appointment requested as appropriate.
- Liaise with patients, outside agencies and other service/departments within the Trust.
- Assist with staff appraisal process and participate in the training programme to keep up to date with Operational, Personnel, Health and Safety Policies and Procedures including Fire, COSHH, No smoking and alcohol policies.
- Maintain professional image and ensure confidential, personal and/or sensitive information is not disclosed to unauthorised individuals or agencies.
- Help prevent and control infection by washing hands effectively and applying appropriate infection control practices within the role.
- Support the Trust vision and values and contribute to the COMPASSION, AMBITION, RESPECT and ENCOURAGEMENT principles described by the staff values.
Requirements / Additional Information
- Be familiar with relevant Operational, Personnel, Health and Safety Policies and Procedures and keep training up to date through our Essential Training programme.
- CRHFT is a no smoking site.
- It is the responsibility of every employee to actively help the Trust prevent and control infection.
OMFS Receptionist in Chesterfield employer: Texas Medical Marketplace
Contact Detail:
Texas Medical Marketplace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OMFS Receptionist in Chesterfield
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Familiarise yourself with the job description and think about how your skills match up. This way, when you get that interview, you can show them you're the perfect fit!
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you feel more confident and ready to tackle those tricky questions about patient care and communication.
✨Tip Number 3
Don’t forget to showcase your personality! Being an OMFS Receptionist is all about making patients feel welcome. Share examples of how you've provided excellent customer service in the past during your interview.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team and contributing to our values of compassion and respect.
We think you need these skills to ace OMFS Receptionist in Chesterfield
Some tips for your application 🫡
Show Your Professional Side: When writing your application, make sure to highlight your professional experience and skills. We want to see how you can maintain a front of house service and handle enquiries with ease.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to match the job description. Mention specific responsibilities like preparing patient notes or liaising with patients to show you understand the role.
Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points if necessary to break down your skills and experiences related to the role.
Apply Through Our Website: Remember, the best way to apply is through our website. It’s super straightforward and ensures your application goes directly to us. Plus, we love seeing applications come in that way!
How to prepare for a job interview at Texas Medical Marketplace
✨Know Your Stuff
Familiarise yourself with the hospital's procedures and policies. This role requires a solid understanding of how to handle patient enquiries and maintain confidentiality, so brush up on relevant health and safety protocols before your interview.
✨Practice Your Communication Skills
As an OMFS Receptionist, you'll be the first point of contact for patients and staff. Practise clear and professional communication, both verbally and in writing. Consider role-playing common scenarios with a friend to build your confidence.
✨Showcase Your Compassion
The Trust values compassion, ambition, respect, and encouragement. Think of examples from your past experiences where you've demonstrated these values, especially in challenging situations. Be ready to share these during your interview.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the department and the team culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
