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For Companies At a Glance
- Tasks: Lead complex IT projects, mentor junior engineers, and provide advanced technical support.
- Company: Dynamic tech company focused on security and client success.
- Benefits: Competitive salary, hybrid work model, professional development, and 28 days annual leave.
- Why this job: Make a real impact by solving complex issues and working with cutting-edge technologies.
- Qualifications: Experience in IT support, strong knowledge of Microsoft 365, Azure, and networking.
- Other info: Collaborative environment with opportunities for continuous learning and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As a Senior IT Engineer, you’ll take ownership of complex technical issues, lead project delivery, and mentor colleagues within our support team. You’ll work closely with clients to design, implement, and maintain IT systems that enable their success, while ensuring security and reliability are at the core of every solution.
This hybrid role allows flexibility between working at our Edinburgh office, from home, and at client sites where required.
Key Responsibilities
- Provide advanced technical support to clients, acting as an escalation point for the IT support team.
- Design, implement, and manage IT infrastructure projects (cloud migrations, network deployments, security enhancements, etc.).
- Support and maintain Microsoft 365, Azure, and other cloud platforms.
- Configure, manage, and troubleshoot Windows Server, Active Directory, and related systems.
- Ensure robust security practices are applied across client environments, including monitoring, patching, and compliance support.
- Lead client onboarding and infrastructure upgrade projects, ensuring seamless delivery.
- Mentor and support junior engineers, encouraging knowledge-sharing and professional development.
- Collaborate with the Service Desk Manager to improve processes and enhance service delivery.
- Document technical solutions, systems, and processes in line with best practices.
- Build strong client relationships, acting as a trusted technical advisor.
Skills and Experience Required
- Proven experience in a senior IT support/engineering role within an MSP or fast-paced environment.
- Strong knowledge of Microsoft 365, Azure, and Windows Server technologies.
- Proficiency in networking (firewalls, routers, switches, VPNs, VLANs).
- Experience with cyber security tools and best practices, including endpoint protection, vulnerability management, and compliance frameworks.
- Hands-on experience with virtualisation platforms (VMware, Hyper-V).
- Knowledge of backup, disaster recovery, and business continuity solutions.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong communication skills, with the ability to explain technical concepts to non-technical users.
- Certifications such as Microsoft Associate or Expert exams, CompTIA Security+, or equivalent (desirable).
- Full UK driving licence (preferred, due to on-site client visits).
What We Offer
- Competitive salary, based on experience.
- Hybrid working model with flexibility.
- Opportunities for professional training, development, and certification support.
- A collaborative, friendly, and security-focused work environment.
- Exposure to diverse clients and technologies, offering continuous learning.
- 28 days annual leave (including bank holidays), increasing with service.
- Company pension scheme and other benefits.
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Senior IT Engineer employer: Texaport
Contact Detail:
Texaport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend meetups, and join online forums. You never know who might have the inside scoop on a Senior IT Engineer role or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those involving Microsoft 365, Azure, and security enhancements. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to IT infrastructure. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with clients and team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Engineer role. Highlight your experience with Microsoft 365, Azure, and any relevant projects you've led. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills: In your application, give examples of complex technical issues you've tackled. We love seeing how you approach challenges and come up with solutions, especially in a fast-paced environment like ours.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. Explain why you're a great fit for the role and how you can contribute to our team. Remember, we appreciate strong communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Texaport
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and Windows Server technologies. Be ready to discuss specific projects you've worked on, especially those involving cloud migrations or security enhancements, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex technical issues you've resolved in the past. Think about how you approached the problem, the steps you took, and the outcome. This will demonstrate your analytical skills and ability to handle pressure.
✨Emphasise Mentorship Experience
Since mentoring junior engineers is a key part of this role, be ready to talk about your experience in guiding others. Share specific instances where you helped a colleague grow or improve their skills, highlighting your leadership qualities.
✨Build Rapport with Clients
As a Senior IT Engineer, you'll need to act as a trusted advisor to clients. Prepare to discuss how you've built strong relationships in the past, focusing on your communication skills and ability to explain technical concepts to non-technical users.
