At a Glance
- Tasks: Lead complex IT projects, mentor junior engineers, and provide advanced technical support.
- Company: Dynamic tech company focused on security and client success.
- Benefits: Competitive salary, hybrid work model, professional development, and 28 days annual leave.
- Other info: Collaborative environment with opportunities for continuous learning and career growth.
- Why this job: Make a real impact by designing and implementing cutting-edge IT solutions.
- Qualifications: Experience in IT support, strong knowledge of Microsoft 365, Azure, and networking.
The predicted salary is between 50310 - 61490 £ per year.
Overview
As a Senior IT Engineer, you’ll take ownership of complex technical issues, lead project delivery, and mentor colleagues within our support team.
You’ll work closely with clients to design, implement, and maintain IT systems that enable their success, while ensuring security and reliability are at the core of every solution.
This hybrid role allows flexibility between working at our Edinburgh office, from home, and at client sites where required.
Key Responsibilities
- Provide advanced technical support to clients, acting as an escalation point for the IT support team.
- Design, implement, and manage IT infrastructure projects (cloud migrations, network deployments, security enhancements, etc.).
- Support and maintain Microsoft 365, Azure, and other cloud platforms.
- Configure, manage, and troubleshoot Windows Server, Active Directory, and related systems.
- Ensure robust security practices are applied across client environments, including monitoring, patching, and compliance support.
- Lead client onboarding and infrastructure upgrade projects, ensuring seamless delivery.
- Mentor and support junior engineers, encouraging knowledge-sharing and professional development.
- Collaborate with the Service Desk Manager to improve processes and enhance service delivery.
- Document technical solutions, systems, and processes in line with best practices.
- Build strong client relationships, acting as a trusted technical advisor.
Skills and Experience Required
- Proven experience in a senior IT support/engineering role within an MSP or fast-paced environment.
- Strong knowledge of Microsoft 365, Azure, and Windows Server technologies.
- Proficiency in networking (firewalls, routers, switches, VPNs, VLANs).
- Experience with cyber security tools and best practices, including endpoint protection, vulnerability management, and compliance frameworks.
- Hands-on experience with virtualisation platforms (VMware, Hyper-V).
- Knowledge of backup, disaster recovery, and business continuity solutions.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong communication skills, with the ability to explain technical concepts to non-technical users.
- Certifications such as Microsoft Associate or Expert exams, Comp TIA Security+, or equivalent (desirable).
- Full UK driving licence (preferred, due to on-site client visits).
What We Offer
- Competitive salary, based on experience.
- Hybrid working model with flexibility.
- Opportunities for professional training, development, and certification support.
- A collaborative, friendly, and security-focused work environment.
- Exposure to diverse clients and technologies, offering continuous learning.
- 28 days annual leave (including bank holidays), increasing with service.
- Company pension scheme and other benefits.
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Senior IT Engineer employer: Texaport
As a Senior IT Engineer at our Edinburgh office, you will thrive in a collaborative and friendly work environment that prioritises security and professional growth. With a hybrid working model, you can enjoy flexibility while engaging with diverse clients and cutting-edge technologies, all supported by competitive salaries and comprehensive benefits including training opportunities and an increasing annual leave allowance. Join us to make a meaningful impact while advancing your career in a role that values mentorship and knowledge-sharing.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Texaport values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Texaport might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Texaport!
✨Direct Apply to Texaport
Let's not forget to apply directly through the Texaport website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Texaport.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Texaport. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Texaport
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
