Temporary Staffing Team Leader

We are seeking an enthusiastic temporary staffing coordinator to join the team on a permanent full-time basis.

Your duties will include providing support in the day-to-day provision of temporary workers including recruitment of bank workers and agency requirements. You will be required to deal with operational issues and queries as they arise.

You will supervise a team of administrative staff including undertaking appraisals, supervision, training and development of them. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

The postholder will manage the day-to-day bank, agency and recruitment duties, working alongside other team leaders. You will ensure timely and clear communication regarding shifts to bank workers is given.

In addition, you will allocate and supervise administration tasks delegated to other members of the administration team, conduct face-to-face bank worker inductions and ensure compliance with the framework regulations for agency workers.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care -- our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Person Specification

Education and Qualification

• Educated to GCSE or equivalent.
• Leadership qualification or equivalent experience.
• ECDL or willing to achieve within a set timescale.
• HNC/HND or equivalent experiential learning.
• NVQ level 4 in Business Administration.

Knowledge, Skills and Abilities

• Advanced and up to date knowledge of office and/or personnel procedures.
• Highly developed computer literacy and keyboard skills.
• Working knowledge of using computer databases and spreadsheets.
• Good working knowledge of Agency Regulations / Casual worker policy and differences to conventional employment T&C.
• Knowledge of interpreting needs within the NHS.

Experience

• Demonstrable experience of providing leadership of a team.
• Experience of providing supervision and training.
• Substantial office experience demonstrating practical knowledge of office procedures and standards of practice and organisational abilities with accuracy, within tight deadlines including experience of high volume recruitment.
• Understanding of Information Governance and Confidentiality.
• Experience of Temporary Staffing and e-rostering.
• Experience of working within NHSi National Agency Framework rules and Standards.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.