At a Glance
- Tasks: Join our Hotel Services team to maintain a clean and supportive environment for patients.
- Company: Tees Esk and Wear Valleys NHS Foundation Trust, dedicated to mental health care.
- Benefits: Part-time hours with opportunities for extra shifts and professional development.
- Other info: Flexible shifts available; must have the Right to Work in the UK.
- Why this job: Make a real difference in patient care while working in a compassionate team.
- Qualifications: Experience in cleaning and catering, with a passion for high standards of service.
The predicted salary is between 22181 - 27110 £ per year.
Housekeepers are responsible for providing and maintaining cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust. Ensuring a clean, safe and supportive environment for staff and patients working towards their recovery. You will need to be passionate and enthusiastic about patient care, putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.
Main duties of the job:
- We require a friendly, positive thinking, organised and motivated individual to work as a Housekeeper (part time - 10 Hours) within the Trust's Hotel Services Team.
- The post holder will be based at Lake House, Scarborough and will be required to work shifts between the hours of 17:00pm-19:00pm Monday to Friday.
- You should be highly motivated, reliable, and flexible, also willing to work at short notice as there may be opportunities for extra hours.
- Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment.
- Catering and food service experience would be beneficial along with a passion for providing high standards of customer service.
- Experience of working or volunteering in a mental health and learning disabilities setting is essential.
- Also, the ability to provide a positive approach and image when working with relevant client groups throughout the Trust.
Qualifications:
- Food Hygiene Certificate Level 2 (to be completed within 12 months)
- Numeracy and Literacy to level 2
- NVQ Level 2 in Housekeeping (within agreed timescale)
Experience:
- Experience in use of cleaning materials and equipment
- Experience of working or volunteering in a mental health or learning disabilities environment
- Experience cleaning in a hospital environment
Knowledge:
- Knowledge of Health & Safety and COSHH
- Knowledge of National Standard of Cleanliness
- Knowledge of deep-cleaning procedures
- Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
- Good understanding of confidentiality
Skills:
- Able to follow protocols and instructions
- Able to demonstrate thoroughness and attention to detail in all tasks
- Safe, efficient and effective techniques in cleaning, deep cleaning, use of motorised cleaning equipment, use of kitchen equipment, preparation and serving of food, use and cleaning of regeneration ovens, washing and ironing
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Housekeeper in Scarborough employer: Tewv
Tees Esk and Wear Valleys NHS Foundation Trust is an exceptional employer, dedicated to nurturing the recovery journey of individuals in need of mental health support. With a strong commitment to collaborative care, our work culture fosters compassion and inclusivity, ensuring that every employee has a voice in shaping patient experiences. Located in a region that values mental health, we offer robust professional development opportunities and a supportive environment where staff can thrive while making a meaningful impact on the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Scarborough
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Tewv and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeper in Scarborough
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Tewv that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Tewv.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Tewv get a sense of who you are beyond your experience!
How to prepare for a job interview at Tewv
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Tewv and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
