At a Glance
- Tasks: Provide cleaning and catering services to create a safe environment for patients and staff.
- Company: Join the Tees Esk and Wear Valleys NHS Foundation Trust, dedicated to mental health care.
- Benefits: Flexible hours, supportive team, and opportunities for training and development.
- Other info: Work shifts at Roseberry Park Hospital with potential for extra hours.
- Why this job: Make a real difference in patient care while working in a dynamic healthcare setting.
- Qualifications: Experience in cleaning and a passion for customer service; Food Hygiene Certificate required.
The predicted salary is between 22973 - 28079 £ per year.
Housekeepers are responsible for providing and maintaining cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust. Ensuring a clean, safe and supportive environment for staff and patients working towards their recovery. You will need to be passionate and enthusiastic about patient care, putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job:
- We require a friendly, positive thinking, organised and motivated individual to work as a Housekeeper within the Trust's Hotel Services Team.
- The post holder will be based at Roseberry Park Hospital and will be required to work shifts between the hours of 7am-6pm including weekends and bank holidays.
- You should be highly motivated, reliable, and flexible also willing to work at short notice as there may be opportunities for extra hours.
- Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment.
- Catering and food service experience would be beneficial along with a passion for providing high standards of customer service.
- Experience of working or volunteering in a mental health and learning disabilities setting is essential.
- Also, the ability to provide a positive approach and image when working with relevant client groups throughout the Trust.
Qualifications:
- Food Hygiene Certificate Level 2 (to be completed within 12 months)
- Numeracy and Literacy to level 2
- NVQ Level 2 in Housekeeping (within agreed timescale)
Experience:
- Experience in use of cleaning materials and equipment
- Experience of working or volunteering in a mental health or learning disabilities environment
- Experience cleaning in a hospital environment
Knowledge:
- Knowledge of Health & Safety and COSHH
- Knowledge of National Standard of Cleanliness (within agreed timescale)
- Knowledge of deep-cleaning procedures
- Knowledge of Patient-Lead Assessment of the Care Environment (PLACE) (within agreed timescale)
- Good understanding of confidentiality
Skills:
- Able to follow protocols and instructions
- Able to demonstrate thoroughness and attention to detail in all tasks
- Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
- Breakaway techniques (within agreed timescale)
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Housekeeper employer: Tewv
Tees Esk and Wear Valleys NHS Foundation Trust is an exceptional employer, dedicated to nurturing the recovery journey of individuals in need of mental health support. With a strong commitment to collaborative care, our work culture fosters compassion and inclusivity, ensuring that every employee has a voice in shaping patient experiences. Located in a region that values mental health, we offer robust professional development opportunities and a supportive environment where staff can thrive while making a meaningful impact on the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tewv. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tewv
Don't be shy about reaching out to Tewv directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tewv and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tewv
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
