At a Glance
- Tasks: Provide essential admin support to the Adult Learning Disabilities team across two sites.
- Company: Join Tees Esk and Wear Valleys NHS Foundation Trust, dedicated to mental health and learning disabilities.
- Benefits: Gain valuable experience in a supportive environment with opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and compassionate service.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: Level 3 qualification or equivalent experience in Business Administration is preferred.
The predicted salary is between 23735 - 29009 £ per year.
We are looking to expand our team of well-organised clinical team secretary/administrators, to provide an efficient support service to the Adult Learning Disabilities team based across two sites (Centre of Independent Living, Hartlepool and Wessex House, Stockton). There is the expectation for the successful candidate to travel to either of our bases in cases where cover is needed for leave, and for team meetings. Due to the role requirements, attendance in base is required and therefore remote working would not be suitable for this role. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
- Applicants should be able to demonstrate excellent communication and organisation skills, have an understanding of administrative/clerical procedures, and experience of working in a busy office environment.
- Applicants should be self-motivated, organised and have a flexible approach to work.
- The ability to work as part of a team as well as taking ownership of their own workload.
- A willingness to perform repetitive tasks whilst maintaining attention to detail and have the capacity to prioritise tasks whilst dealing sensitively with issues and maintaining confidential information.
- Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job responsibilities
- To promote at all times a positive image of people with mental health conditions and/or learning disabilities.
- To promote at all times a positive image of the Service/Department and the wider Trust.
- To interact compassionately with service users at all times.
- To provide a comprehensive administration support service.
- To provide cross cover support as required.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
Person Specification
- Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.
- Level 3 in Business Administration RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.
Experience
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, collating and presenting information).
- Customer Service experience (face to face, answering calls, correspondence).
- Experience of organising completing demands and workloads.
- Experience of setting up and maintenance of administrative systems and processes.
- Experience of working autonomously and proactively.
- Experience of supporting/supervising staff.
- Experience of handling monies and working within financial guidelines.
Knowledge
- Comprehensive knowledge of Microsoft Office applications.
- Understanding of data protection and the need for confidentiality and how to maintain this.
- Knowledge of office systems and processes.
- Knowledge of NHS systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Tees Esk and Wear Valleys NHS Foundation Trust Address: Centre of Independent Living, Hartlepool & Wessex House, Stockton.
Clinical Team Administrator employer: Tewv
Tees Esk and Wear Valleys NHS Foundation Trust is an exceptional employer, dedicated to nurturing the recovery journey of individuals in need of mental health support. With a strong commitment to collaborative care, our work culture fosters compassion and inclusivity, ensuring that every employee has a voice in shaping patient experiences. Located in a region that values mental health, we offer robust professional development opportunities and a supportive environment where staff can thrive while making a meaningful impact on the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Team Administrator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Tewv.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Tewv.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Tewv, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Team Administrator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Tewv.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Tewv.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Tewv. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Tewv. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Tewv
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Tewv’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
