Workforce Information Officer
Workforce Information Officer

Workforce Information Officer

Middlesbrough Part-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our team to manage staff hiring and maintain the NHS Electronic Staff Record system.
  • Company: Tees Esk and Wear Valleys NHS Foundation Trust is dedicated to mental health and learning disability services.
  • Benefits: Enjoy a hybrid work model, flexible hours, and a supportive team environment.
  • Why this job: Make a real impact in healthcare while developing your skills in a friendly team.
  • Qualifications: NVQ Level 3 in Business Administration or equivalent experience required.
  • Other info: This role is part-time (22.5 hours) and does not offer visa sponsorship.

The predicted salary is between 28800 - 43200 £ per year.

The Workforce Information Team is advertising for a permanent, part-time (22.5 hours) position. This is an exciting role that will allow you to gain new or to expand your knowledge of the NHS Electronic Staff Record (ESR) system. To help support the Trust we also provide Workforce related information. This is a Hybrid post working from home and from the base at Flatts Lane Centre. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

  • Applicants must possess a NVQ Level 3 or equivalent in business administration or have equivalent experiential learning.
  • They must also have a general knowledge of office and or human resources procedures and a working knowledge of using excel spreadsheets.
  • Experience of using core ESR and experience of ESR reporting functionality is desirable.
  • The successful candidate will be able to demonstrate a good knowledge of working with computer based packages, including Microsoft Word, Excel, email, Internet based systems and applications.
  • As the department works very much as a team, applicants will need to demonstrate their ability to work as a team player whilst being flexible in their approach.
  • The post equally demands communication and interpersonal skills, the ability to work under pressure, the attributes required to work on their own initiative and the ability to maintain confidentiality in all areas of their work.

About us

The Workforce Information Team is a very small and friendly team. They are integral to the Trust in relation to getting staff hired into their positions and ensuring that all DBS and Professional Registration checks are completed.

Job responsibilities

  • Hiring of staff into their roles on the Electronic Staff Record (ESR) system.
  • Maintaining the data quality of the ESR system where relevant.
  • Disclosure and Barring Service (DBS) Update Service and Professional Registration checks.
  • Standard and Ad-Hoc reporting and Information Analysis.
  • Workforce Information and Freedom of Information Requests.
  • Working with other departments in relation to Workforce Information queries.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

  • Qualifications: NVQ Level 3 Business Administration or equivalent; or equivalent experiential learning.
  • Knowledge: Office experience demonstrating practical knowledge of office procedures and organisational abilities with accuracy, within tight deadlines. Supporting/working knowledge of information systems/data analysis. Ability to produce reports independently.
  • Experience: General knowledge of office and or personnel procedures. Working knowledge of using Excel spreadsheets. Highly developed computer and keyboard skills. Analytical, numeracy and problem solving skills. Experience of using core ESR. Experience of using ESR reporting functionality. Experience of working with DBS.
  • Skills: Accuracy and attention to detail. Excellent organisational skills. Ability to achieve tight deadlines. Understands the need to always maintain confidentiality.
  • Personal Attributes: Able to work in accordance with the Staff Compact and Trust Values and Behaviours. Ability to use own initiative, discretion, and sensitivity. Committed to continual quality and service improvement. Self-aware and committed to continual professional and personal development. Able to accept and respond positively to feedback from supervision. Committed to promoting a positive image of people with mental health conditions and learning disabilities. Committed to promoting a positive image of the Workforce Information team and HR Department and the wider Trust.

Other Requirements:

  • Ability to travel independently in accordance with Trust policies and service need.
  • Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Workforce Information Officer employer: Tewv Brits

Tees Esk and Wear Valleys NHS Foundation Trust is an excellent employer, offering a supportive and friendly work environment within the Workforce Information Team. With a commitment to employee growth and development, this part-time role provides opportunities to enhance your skills in the NHS Electronic Staff Record system while enjoying the flexibility of hybrid working. The Trust values teamwork, confidentiality, and continuous improvement, making it a rewarding place for those passionate about contributing to mental health and learning disability services.
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Contact Detail:

Tewv Brits Recruiting Team

samantha.dean11@nhs.net

StudySmarter Expert Advice 🤫

We think this is how you could land Workforce Information Officer

✨Tip Number 1

Familiarise yourself with the NHS Electronic Staff Record (ESR) system. Since this role involves hiring staff using ESR, having a solid understanding of its functionalities will give you a significant edge during the interview.

✨Tip Number 2

Brush up on your Excel skills, especially in data analysis and reporting. Being able to demonstrate your proficiency in creating reports and managing data will be crucial for this position.

✨Tip Number 3

Showcase your teamwork abilities. Since the Workforce Information Team values collaboration, be prepared to discuss examples of how you've successfully worked as part of a team in previous roles.

✨Tip Number 4

Prepare to discuss your approach to maintaining confidentiality. Given the sensitive nature of the information you'll be handling, demonstrating your understanding of confidentiality protocols will be essential.

We think you need these skills to ace Workforce Information Officer

NVQ Level 3 in Business Administration or equivalent
Knowledge of office procedures
Experience with Electronic Staff Record (ESR) system
Proficiency in Microsoft Excel
Data analysis skills
Report generation and reporting functionality
Attention to detail
Excellent organisational skills
Ability to work under pressure
Strong communication and interpersonal skills
Ability to maintain confidentiality
Teamwork and collaboration
Problem-solving skills
Self-motivation and initiative
Commitment to quality and service improvement

Some tips for your application 🫡

Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Workforce Information Officer position. Familiarise yourself with the NHS Electronic Staff Record (ESR) system and the specific skills needed for the role.

Tailor Your CV: Customise your CV to highlight relevant experience and qualifications that align with the job description. Emphasise your NVQ Level 3 in Business Administration or equivalent, as well as any experience with office procedures and Excel spreadsheets.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the Trust. Mention your ability to work as part of a team, your communication skills, and your commitment to maintaining confidentiality, as these are key attributes for the position.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Tewv Brits

✨Know Your ESR System

Familiarise yourself with the NHS Electronic Staff Record (ESR) system before the interview. Be prepared to discuss your experience with it, especially any reporting functionalities you've used, as this will demonstrate your relevant knowledge and skills.

✨Highlight Your Teamwork Skills

Since the Workforce Information Team values collaboration, be ready to share examples of how you've successfully worked in a team. Emphasise your flexibility and ability to support colleagues, which is crucial for this role.

✨Demonstrate Attention to Detail

Given the importance of accuracy in maintaining data quality, prepare to discuss situations where your attention to detail made a difference. This could include examples from previous roles where you ensured data integrity or met tight deadlines.

✨Prepare for Confidentiality Questions

As confidentiality is key in this role, think about how you have handled sensitive information in the past. Be ready to explain your understanding of confidentiality and why it's important in a healthcare setting.

Workforce Information Officer
Tewv Brits
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  • Workforce Information Officer

    Middlesbrough
    Part-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-06-22

  • T

    Tewv Brits

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