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- Tasks: Provide essential admin support to a dynamic mental health team and manage communications.
- Company: Join the Tees Esk and Wear Valleys NHS Foundation Trust, dedicated to mental health care.
- Benefits: Permanent part-time role with a supportive work environment and opportunities for personal growth.
- Why this job: Make a real difference in mental health while developing your skills in a fast-paced setting.
- Qualifications: Level 3 qualification or equivalent experience in Business Administration is required.
- Other info: Flexible working hours, Monday to Friday, with a focus on teamwork and community impact.
The predicted salary is between 24000 - 36000 £ per year.
An opportunity has arisen to recruit an experienced and highly motivated Team Secretary within Hartlepool Community Mental Health Team, although there may be a requirement for you to work at other Trust sites. This is a permanent 20 hour post, Monday to Friday between the hours of 9am to 5pm. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
The successful candidate will be required to provide administrative duties for both a multi-disciplinary team and management team. The successful candidate will need to have excellent IT and organisational skills and a good knowledge and understanding of information systems. Secretarial/administrative experience is essential along with comprehensive knowledge and experience within Microsoft office applications. The team is a busy and fast paced environment so the ability to work under pressure to meet deadlines with a flexible and motivated attitude to work is essential. The role mainly includes day to day admin tasks such as organising meetings, answering the phone to service users and other agencies, tending to the central email box and the minuting of clinical meetings. Some dictation is also required to support clinical staff. You will be required to process referrals received into the team. Arranging appointments, reviews and assessments. Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential.
Qualifications
- Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.
Experience
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, collating and presenting information).
- Customer Service experience (face to face, answering calls, correspondence).
- Experience of organising completing demands and workloads.
- Experience of setting up and maintenance of administrative systems and processes.
- Experience of working autonomously and proactively.
- Experience of supporting/supervising staff.
- Experience of handling monies and working within financial guidelines.
Knowledge
- Comprehensive knowledge of Microsoft Office applications.
- Understanding of data protection and the need for confidentiality and how to maintain this.
- Knowledge of office systems and processes.
- Knowledge of NHS systems.
Personal Attributes
- To build rapport, engage and develop positive relationships.
- Courteous and sensitive to others needs or feelings.
- Positive, motivated and enthusiastic.
- Punctual and professional.
- Flexible in approach to supporting colleagues and the service.
- To take responsibility for self and committed to continual personal development.
- Able to work in accordance with the Staff Compact and Trust Values and Behaviours.
- Committed to promoting a positive image of people with mental health conditions and/or learning disabilities.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Team Secretary/Administrator employer: Tewv Brits
Contact Detail:
Tewv Brits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Secretary/Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Tees Esk and Wear Valleys NHS Foundation Trust. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description, especially your IT and organisational skills. We want to see you shine!
✨Tip Number 3
Show off your personality! During interviews, let your enthusiasm for the role and the team come through. We love candidates who are motivated and flexible, just like the environment you'll be working in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team.
We think you need these skills to ace Team Secretary/Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Team Secretary/Administrator role. Highlight your secretarial experience, IT skills, and any relevant qualifications. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Tees Esk and Wear Valleys NHS Foundation Trust. Share specific examples of your experience that relate to the job description.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our Trust there.
How to prepare for a job interview at Tewv Brits
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Team Secretary/Administrator. Familiarise yourself with the key tasks mentioned in the job description, like diary management and minute-taking. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your IT Skills
Since excellent IT skills are crucial for this position, be prepared to discuss your experience with Microsoft Office applications. You might even want to mention specific projects where you've used these tools effectively. If you have any examples of how you've improved administrative processes using technology, share those too!
✨Demonstrate Your Organisational Skills
In a busy environment like this, being organised is key. Think of examples from your past roles where you successfully managed multiple tasks or deadlines. Be ready to explain how you prioritise your workload and maintain efficiency, especially under pressure.
✨Communicate Clearly and Confidently
As communication is a big part of this role, practice articulating your thoughts clearly. During the interview, focus on your verbal and written communication skills. You could even prepare a brief example of how you've handled sensitive information or difficult conversations in the past, as this will highlight your ability to engage positively with others.
