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- Tasks: Provide essential admin support to our compassionate Care Home and Dementia Team.
- Company: Join the Tees Esk and Wear Valleys NHS Foundation Trust, a supportive healthcare organisation.
- Benefits: Starting salary of £24,937, generous annual leave, NHS pension, and staff discounts.
- Why this job: Make a real difference in the lives of those living with dementia and their families.
- Qualifications: Level 3 qualification in Business Administration or equivalent experience preferred.
- Other info: Great career progression opportunities and a focus on staff development.
The predicted salary is between 19900 - 24900 £ per year.
We are seeking a thoughtful and organised Administrator to become part of our warm and supportive Care Home and Dementia Team at Foss Park Hospital. Your work will play an important role in helping us provide compassionate, person‑centred care to those living with dementia and their families. The Care Home and Dementia Team provides specialist mental health and dementia support to residents in local care homes. The team works closely with care staff, families, and other professionals to promote wellbeing, prevent crises, and deliver high quality, person‑centred care for older adults.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
As an integral member of the team, you will provide high quality administrative support to ensure the smooth running of the service. You will work closely with colleagues across clinical and non‑clinical areas, maintaining accurate records, coordinating meetings and assisting with day‑to‑day operational tasks. We are looking for someone who feels comfortable multi‑tasking in a busy environment and that can prioritise their workload and work to deadlines. An individual with excellent understanding and experience of using IT software such as Microsoft Office which will be used to maintain the trust systems and processes. The successful candidate will have contact with service users, families and carers as well as members of the public, and will require excellent interpersonal skills and possess and uphold the trust values of Respect, Compassion and Responsibility.
About us
With a starting salary of £24,937 per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts. There are many development opportunities available, giving you the opportunity for career progression. All staff have regular 1-2-1s, which provides lots of opportunity for discussion around achievements, challenges and aspirations. Staff recognition is very important to us; we work closely with colleagues from across the Trust to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes. We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users.
Our organisation is on a 'Journey to Change' and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our people, for the right roles, at the right time.
Job responsibilities
We believe the job description will give you a clear picture of the day to day duties and tasks. Please read this thoroughly and if you have any questions, please don’t hesitate to contact us - we’ll be happy to help. To be successfully shortlisted for this position, please read the job description carefully, and use your application to demonstrate how your knowledge, experience and skills match the post requirements.
Person Specification
- Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9).
- RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.
Experience
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, collating and presenting information).
- Customer Service experience (face to face, answering calls, correspondence).
- Experience of organising competing demands and workloads.
- Experience of setting up and maintenance of administrative systems and processes.
- Experience of working autonomously and proactively.
- Experience of supporting/supervising staff.
- Experience of handling monies and working within financial guidelines.
Knowledge
- Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
- Understanding of data protection and the need for confidentiality and how to maintain this.
- Knowledge of office systems and processes.
- Knowledge of NHS systems.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Team Administrator employer: Tewv Brits
Contact Detail:
Tewv Brits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Care Home and Dementia Team. Understanding their values and how they operate will help you connect with them during your chat.
✨Tip Number 2
Show off your skills! Be ready to discuss your experience with IT software like Microsoft Office. Bring examples of how you've used these tools to keep things organised and efficient in past roles.
✨Tip Number 3
Practice your people skills! Since you'll be interacting with service users and families, think of scenarios where you've demonstrated compassion and respect. Share these stories to highlight your interpersonal skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and contributing to the amazing work we do at Tees Esk and Wear Valleys NHS Foundation Trust.
We think you need these skills to ace Team Administrator
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, take a good look at the job description. It’s packed with info on what we’re looking for, so make sure you understand the key responsibilities and skills required for the Team Administrator role.
Tailor Your Application: Don’t just send a generic application! Use your written application to highlight how your experience and skills match what we need. Be specific about your past roles and how they relate to the tasks you'll be doing with us.
Show Off Your Interpersonal Skills: Since you’ll be interacting with service users, families, and colleagues, it’s important to showcase your excellent interpersonal skills in your application. Share examples of how you've successfully communicated or worked with others in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can keep track of your application status easily!
How to prepare for a job interview at Tewv Brits
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around administrative tasks and IT software like Microsoft Office. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Interpersonal Skills
Since this role involves contact with service users, families, and colleagues, be prepared to discuss your interpersonal skills. Think of examples where you've successfully communicated or resolved conflicts in a busy environment. Highlighting your ability to work compassionately and responsively will resonate well with the Trust's values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and organisational skills. Prepare by thinking of specific situations where you had to multi-task or prioritise your workload effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, opportunities for professional development, or how the Trust supports its staff. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
